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Vice President, Product Delivery Manager

JPMorgan Chase & Co.
New York City, United Statesfull_timeVerifiedPosted 30 Mar 2026

About the role

In this role, you will join an innovative product team focused on building the next generation of lending and payment solutions. You will lead a talented team of automation testers, along with environment management, who are passionate for ensuring delivery of high-quality customer experiences. You will work on multiple projects and be an active leader in the full end-to-end product lifecycle, from initial discovery through product launches. 

This position reports into the Lending Innovation product team, which is focused on meeting the borrowing needs of our customers through digital-centric pay over time lending solutions.

Job responsibilities

  • Manage  UAT environment and ensuring test environment consistency for UAT  prospective and work towards the of high-quality customer experiences 

  • Design, develop and maintain a environment management strategy and environment uptime matrices. 

  • Develop test automation (smart specs) to monitor greater environment availability 

  • Develop and maintain the functional test automation 

  • Develop tools and technique to bring the environment uptime.

  • Strong Experience with Test Automation solutions and test automation development

  • Communicate status to management and key stakeholders across a portfolio of projects
  • Lead a culture of respect that promotes diversity and inclusion, and mentors and motivates a strong cross-functional team
  • Excellent problem-solving skills and attitude
  • Develop the next generation of UAT talent, with a focus on hiring, developing and retaining top talent

Required qualifications, capabilities, and skills

  • Bachelor’s degree 

  • Detailed understanding of environment management, test automation, common defect management tools, the ability to perform automated tests, and an understanding of Software Development Life Cycle and Agile methodologies.

  • 8+ years of work experience with Quality Assurance experience, knowledge of software development lifecycle principles and quality assurance methodology

  • TSYS and Consumer banking/credit card experience is a plus

  • Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber, Junit), as well as databases such as Oracle, MySQL, SQL Server and DB2

  • Experience with API (Application Programming Interface) test automation (Rest Assured, SoapUI, Postman)

  • Experience with Java and JavaScript

Preferred qualifications, capabilities, and skills

  • Experienced manager preferred with a proven track record of creating an inclusive environment and building a happy and productive team
  • Strong organization and time management capabilities, with an ability to manage multiple streams of work and to deliver in a timely manner

  • Collaborative mindset with the ability to build strong relationships across the organization

  • Results-oriented with a strong attention to detail

  • Ability to lead process improvements in program execution through operational efficiencies

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site heal

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Company

JPMorgan Chase & Co.

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