DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

CHILD WELFARE LICENSING SUPERVISOR

Job Location:

ADMINISTRATIVE SERVICES OFFICER 2
3003 N Central Ave Phoenix, AZ 85012

Posting Details:

Salary: $29.4912 HRLY/$61,341.70 Salary 

Grade: 21

Closing Date: April 24, 2025

Job Summary:

Under the general supervision of the ADCS Office of Licensing and Regulation (OLR) Child Welfare Licensing Manager, this position is responsible for managing a unit dedicated to licensing and monitoring the licenses of Child Welfare Agencies statewide. This position implements a model of management that engages staff, promotes internal and external collaboration, and retains a knowledgeable and committed team. This position hires, orients, and trains staff in alignment with the agency mission, values and philosophy. Supports and promotes the Arizona Management System, assesses staff's performance, provides coaching, support, and mentoring, and is responsible for understanding licensing rule and the various functions of OLR.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Ensure unit’s adherence to policies and procedures of OLR while working to support a variety of external and internal stakeholders. Respond to email and phone communications, agency inquiries, and conduct outreach. Staff Child Welfare Agency issues and assist staff in the timely completion of initial, amended, and renewal applications.
  
• Implement agency strategic initiatives and goals - Support management in the planning, organization, and implementation of functions to ensure all work is performed in accordance with all applicable federal and state statutes, administrative rules, agency policies, and procedures, and within statutory time frames.
  
• Reviews and evaluates employee performance and promotes quality assurance within their unit to ensure unit is within compliance. Mentor direct reports and ensures staff have the tools to be successful in their job functions. Coordinate, develop, and identify training activities for staff.
  
• Supports and promotes the Arizona Management System; Gathers, reviews, analyzes and interprets data, evaluates and identifies trends, creates countermeasures and evaluates overall performance of the unit.
  
• Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• NASW code of ethics and professional standards
  
• Federal and state laws/regulations and policies governing adoptions and licensing
  
• Roles and responsibilities of court, law enforcement, hospitals, schools, mental health system, community agencies, and other child welfare professionals
  
• Inspection and investigative methods, procedures and techniques
  
• Normal child adolescent behaviors
  
• Physical and behavioral indicators of abuse, neglect, and mental health disturbances
  
• Statewide community resources
  
• Personal computers; web-based applications, Microsoft Office Suite
  
• Guardian System
  
• Arizona Management System

Skills in:

• Maintaining interpersonal relationships with internal and external customers
  
• Excellent verbal and written communication
  
• Data analytics; to include interpreting data
  
• Report creation from Power BI and Excel
  
• Time ma