Human Resources Systems Analyst (UKG, Workday, SuccessFactors HRIS Analyst)

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as though the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a Human Resources Systems Analyst (HRIS Analyst) role at our Headquarters Location.

SALARY: The average starting salary for this position will fall in the range of $68,000 - $74,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

HRIS Subject Matter Expert

• Serve as a subject matter expert for our HRIS system and other HR related technologies.
• Configure and maintain system fields, workflows, business processes, and security settings.
• Manage (UAT) User acceptance testing activities, maintenance, and enhancements during upgrades and release actions.
• Create and maintain system documentation, standard operating procedures, and user guides.
• Evaluate, test and support implementation of system enhancements, upgrades, and new functionalities.

Data Integrity, Analytics & Reporting

• Analyze large, complex datasets to identify data quality issues, trends, opportunities, risks, and actionable agency insights. Support workforce planning, talent analytics, compliance reporting, and executive decision-making through data-driven recommendations.
• Ensure the overall accuracy, completeness, and integrity of HR data and reporting outputs.
• Support the development, configuration and maintenance of HR dashboards, metrics, and advanced reporting solutions.

• Support inbound and outbound file feeds and integrations between internal and third-party systems.
• Monitor integration activity and troubleshoot interface issues in partnership with Information Systems and/or vendors.
• Establish and perform regular audits to ensure data accuracy, integrity, and compliance across systems on an ongoing and consistent basis.
• Import, export, validate, reconcile, and manipulate large volumes of employee and organizational data.
• Identify data quality issues and implement corrective actions and proactive controls.
• Develop, maintain, and automate standard and ad hoc reports to support leadership and operational decision-making.
• Support audit requirements, regulatory compliance, and data privacy standards.

Process Optimization & Project Support

• Responsible for the ongoing documentation of data definitions, workflows, business process documentation, decisions and exceptions.
• Support various system implementation, enhancement and continuous improvement projects.
• Ensure HR data governance standards, policies, and best practices are maintained and applied consistently.

QUALIFICATIONS: 

• Bachelor's degree in Human Resources, Information Systems, Data Analytics, or related field.
• 3+ years of progressive HRIS experience that has evolved past data administration.
• Experience as an Analyst supporting HR system implementation or large enhancement.
• Advanced Microsoft Excel skills, including Pivot Tables, formulas, lookups, and data analysis techniques. 
• Proficiency with reporting tools and the creation of BI and custom reports.
• Experience supporting a large system implementation, enhancements, and other technology projects.
• Experience with integrations, APIs, and data management technologies.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewi