Senior Implementation Coordinator

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. 

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. 

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. 

The Senior Implementation Coordinator leads the implementation of new and existing growth and strategic clients for Availity’s Essentials Pro products, with a specialized focus on payer enrollment, product training, and change management. 

This role partners closely with Implementation Project Managers, Implementation Leadership, Product Management, and client stakeholders to ensure complex implementations are delivered on time, within defined scope, and with a strong adoption experience. The Senior Implementation Coordinator will support large clients with annual contract values of $200K and above by leading enrollment and training workstreams, creating tailored implementation plans, facilitating stakeholder meetings, identifying risks, and helping clients successfully integrate Essentials Pro into their existing workflows. 

Sponsorship, in any form, is not available for this position. 

 
Location: Remote, US 
 

Why you want to work on this team: 

• Lead high-impact implementations for large growth and strategic healthcare clients using Availity’s Essentials Pro products. 

• Serve as a trusted enrollment and training subject matter expert while helping clients improve workflows and drive successful adoption. 

• Partner cross-functionally with Implementation, Product Management, and client stakeholders to solve complex implementation challenges. 

• Make a measurable impact by improving implementation processes, enhancing training materials, and supporting long-term client success. 

To be qualified for this position you: 

• Have a bachelor’s degree or 4 years of implementation experience within a healthcare organization. 

• Bring at least 3 years of specialized experience with payer enrollments or training and change management for large healthcare organizations. 

• Have 2 years of experience supporting healthcare software or at least 1 year of experience working for a clearinghouse. 

• Bring 2 years of prior authorization, physician practice management, and/or professional or hospital billing experience.