Senior Associate, Games Prep & Delivery

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Senior Associate, Games Prep & Delivery:

The Senior Associate, Games Prep & Delivery is a key contributor on the People Management team, with a core focus on supporting critical workstreams including but not limited to workforce operations, volunteer programming, workforce systems, workforce integration, Games Time training activities, uniforms, and global mobility work.  Reporting to the Sr. Vice President, HR for this vertical, this role will support the Games Prep & Delivery team while working closely with other functional areas across the organization, as well as other key internal and external community partners and other stakeholders, to successfully deliver the Games.   

Key Responsibilities:

• Assist with the implementation and operationalization of workforce entitlements and planning assumptions
• Provide support with workforce transformation and mobilization models
• Provide generalized support for Games time workforce planning and programs, including for contractor integration, services, and roll out of new technologies and programs
• Assist with and support the content creation and organization of materials for workshops and other critical stakeholder meetings
• Where requested, coordinate logistics for volunteer recruitment events, including scheduling, communications, and materials preparation
• Support draft program documentation, such as FAQs, role descriptions, and onboarding guides
• Track and analyze volunteer data to provide insights on recruitment, engagement, and retention trends
• Serve as a point of contact for workforce inquiries, escalating complex questions as needed
• Support the development and execution of volunteer recognition initiatives and events
• Support delivery of Games Time onboarding programming, including but not limited to hosting onboarding in its entirety and managing the new joiner workflow, if needed
• Coordinate logistics for training sessions, including scheduling, participant communications, and materials distribution
• Support procurement efforts for securing a Learning Management System (LMS) that is fit for purpose for Games Time
• Maintain and update the learning management system (LMS), including uploading course content, tracking attendance, and generating reports
• Assist in designing learning content by conducting research, creating visual aids, and formatting presentations or manuals
• Collect and organize feedback from training sessions to support program improvement efforts
• Monitor and track employee learning progress and certifications, ensuring accurate record-keeping
• Provide general administrative support for programs delivered by the Games Prep & Delivery team, including but not limited to organizing and scheduling key meetings, preparing reports and power point decks, acting as proxy for key meetings, and maintaining/managing project trackers
• Collaborate on cross-functional projects with enterprise level impact or PEM specific needs
• Assist in drafting and distributing internal communications related to People programs, including updates on the volunteer and learning programs
• Conduct research and benchmarking to support new initiatives or process improvements
• Participate in team meetings, providing updates on assigned projects and sharing insights on program progress.
• Identify opportunities to embed training and development into the volunteer program, such as designing role-specific learning paths or onboarding modules
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