Food Service Manager

Description

HOP Shops - Home of the Famous Disco Bathrooms (150MM+ TikTok/YouTube/FB/IG views) and as seen on TV in NKY & Cincinnati, as well as globally on various late night show Monologues.

Our primary focus is to create a great customer experience through exceptional service. As a Food Service Manager, you will need to be skilled in food management, stocking products, and maintaining a clean, safe retail environment. This position requires good communication and cash-handling skills and good personal grooming habits. Physical requirements include standing up to 8 hours during a shift.

Responsible for managing food service operations, policies, and procedures and meets federal and state requirements.

• Oversee the day-to-day operations and prepare food.
• Plan for and purchase food.
• Ensure food in storage meets adequate freshness.
• Ensure program follows proper sanitation procedures.
• Ensure safety standards are maintained while food is being cooked.
• Prepare and serve the food.
• Respond to customer preferences and complaints.
• Set prices for each product, prices are approved through Director of Store Operations.
• Purchase and maintain equipment, including refrigerators, stoves, and microwaves.
• Keep records of supplies and purchases.
• Maintain the food service area.
• Do dishes daily. 
• Garbage emptied by end of shift.
• Counters cleaned and organized.
• Help CSA’s with the coffee/fountain area.

This position also requires the Food Service Manager to open the store, cook and prepare, and work at the register until a Customer Service Associate comes on duty to take over. Also required to opens the second register if need be, to assist the Customer Service Associate on duty.