Lead Director, Corp Audit

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:

• The Lead Director, Internal Audit – SOC Testing is responsible for overseeing the planning, execution, and reporting of Service Organization Controls (SOC) audits, with a focus on SOC 1 and SOC 2 engagements. This role oversees the planning, execution, and reporting of SOC audits, including the facilitation of business process and control documentation, assistance in the identification and clarification of internal controls and coordination with the external auditors on testing and evaluation of key controls defined in the SOC  reports. The SOC Reporting team is a part of the SOX and Controls Assurance group which is responsible for the oversight and management of CVS’s Sarbanes-Oxley Compliance program.
• This role is responsible for leading and managing the SOC Portfolio activities in conjunction with the preparation of SOC reports covering multiple business areas and systems and leading key SOC initiatives. This includes the responsibilities the SOC Reporting team performs as described above, as well as acting as a SOC Reporting SME.
• This role has primary responsibility for leadership of the team while partnering with stakeholders to continuously evaluate and recommend opportunities to reduce risk, strengthen the control environment, and introduce operational efficiencies.
• The Lead Director collaborates closely with business and IT stakeholders, manages relationships with external auditors, and ensures compliance with regulatory standards and industry best practices. Additionally, this role drives continuous improvement in audit methodologies, mentors audit staff, and communicates key findings and recommendations to senior leadership.
• CVS Health follows a 3 days in office (generally Tuesday, Wednesday, and Thursday) hybrid work model providing office-based colleagues the ability to flex between working in the office and working from home based on the work you need to accomplish. By applying to this position, you understand that you will be considered for opportunities at these multiple locations: Cumberland, RI (Headquarters); Hartford, CT; Northbrook, IL; Scottsdale, AZ. Should you accept a position, we will take your preferred work location into consideration and will attempt to accommodate.

Primary Job Duties & Responsibilities:

Leadership & People Management

• Provide guidance and management oversight for direct reports on their assigned audits/projects
• Plan and set day to day objectives and priorities for direct reports
• Responsible for training and development of direct reports as well as all talent and performance management activities
• Assess resource requirements, team competencies and skillsets; recruit, develop, and retain a high performing team, including the development of a succession plan

Client Strategic Alignment & Support

• Build a successful relationship with client business leadership to provide value-added consultation to influence and strengthen operational efficiencies and effectiveness, promote best practices, provide opportunities for cost savings, and standardization and globalization of processes
• Drive strategic thinking and decision making to ensure that client leadership is proactively addressing and anticipating issues; promote appropriate risk management awareness and risk mitigation
• Actively support a culture of transformation and anticipate the changes required in control processes and risk management practices to match business model and market transformation
• Demonstrate a willingness, to be a part of initiatives outside of Internal Audit (which do not jeopardize independence on areas under audit) to become a trusted advisor and strategic leader for the organization

Audit Strategy

• Bring a systematic, transparent, scalable, and disciplined approach to evaluating and improving, as appropriate, the effectiveness of internal controls, risk management, compliance and governance processes
• Provide strategic and technical leadership for audit activities and support the senior Internal Audit leadership in their fulfillment of oversight responsibilities
• Provide timely and accurate reporting on control gaps and the status of remed