eCommerce Senior Business Analytics Lead

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Specific responsibilities include:

• Lead the eCommerce Business Intelligence, KPI Measurement and centralized Reporting

• Responsible to build centralized reporting system across functions like Category, Web Analytics: Customer Journey, Page Analytics, Pathing, Search Analytics etc.

• Develop and execute a comprehensive Analytics ready data model to improve performance & insights effectively

• Collaborate with Business function, Category, Product, Merch & UX teams to create and deliver Reporting, Analytics and Insights

• Utilize SQL /Big Query to perform data analysis to extract valuable insights from large data sets like Click stream, transactional data

• Create and maintain internal mapping tables like product hierarchy, Dates and Adobe classifications

• Strong problem-solving skills, excellent communication skills, both technical and non-technical to convey complex insights to diverse stakeholders

• Demonstrate strong technical expertise in Tableau/SQL and well verse with Adobe analytics

• Drive data thought leadership and create end to end Reporting standards

• Implement best practices for analytics, staying abreast of industry trends and emerging technologies to enhance our capabilities

• Partner with highly functional and agile analytics/data teams

• Perform adhoc analysis and build key executive dashboards, Launch dashboards and self-serve analytics tools.

Background & Competencies Required:

• 8+ years of related experience in one or more of the functional areas: business analytics, eCommerce or Web analytics roles

• Bachelor’s degree in Statistics, Data Science, Engineering, Computer Science or a related field

• Strong quantitative and analytical capabilities with high proficiency in data analysis using excel, tableau preferred

• Prior experience leading small teams with the ability to engage and develop talent

• Exceptional communication skills with ability to collaborate and build effective partnerships at all levels of the organization

• Structured and process-oriented approach to solve business and operational problems with a highly agile approach

• Ability to operate seamlessly in a matrix organization and manage stakeholder across multiple lines of businesses

• Proficient in Communication & Presentation skills

• Comfortable in an environment to manage conflict management and competing priorities

Skills and Qualifications

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