Registered Nurse, Casual

RIVERWAY CLINIC JOB DESCRIPTION:

JOB TITLE:                   Registered Nurse (RN)

DEPARTMENT:            Gastroenterology Department 

REPORTS TO:              Nursing Supervisor

DIRECTION OF OTHERS:  Per license

GENERAL SUMMARY OF DUTIES: Provide leadership, direction, organization, and administration of daily clinic operations in the patient care area. Effectively provide high quality service to patients, make independent nursing diagnoses, and develop plans of care based on patient assessment. Create and implement dynamic teaching plans based upon patient need. This position works in collaboration with the Care Team. Teamwork is the norm, and all employees will be held accountable to work as effective team members. Service excellence is to be centered on patient care and relationships and is the responsibility of all employees.

This position includes prepping patients for procedures, sedation patients and recovering patients from conscious sedation. 

ACCOUNTABILITIES:

1. Patient Service: Experience

• Acts as an effective, consistent role model of Service Excellence; exemplifying courtesy, compassion, and responsiveness to all customers.
• Establishes a compassionate environment by providing emotional, psychological and support to patients. 
• Promotes patient’s independence by establishing patient care goals; teaching patient to understand conditions, medications, and self-care skills; answering questions.
• Holds self and other employees accountable for meeting high standards of service and quality with all customers.
• Collaborates with staff and supervisors to identify opportunities to improve patient satisfaction and experience. 

      2. Teamwork: People

• Distinguishes between situations requiring independent management, utilizing established policies, and collaborative management with the Physician, Advanced Practice Provider and/or other health care support personnel.
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem-solving methods.
• Open and honest in all actions.
• Participates in the orienting of new employees.
• Ability to lead, mentor, and motivate employees.
• Identifies and works to resolve problems with other departments and individuals in a constructive manner; focuses on solving the problem, modeling healthy workplace behaviors.
• Demonstrates punctuality and accountability for assigned shifts. 
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

      3. Quality and Data: Health

• Practices within the parameters of the Minnesota State Board of Nursing.
• Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Attends and participates in department meetings and trainings on a regular basis to stay current on relevant clinic and department information.
• Demonstrates flexibility and adapts to new technologies and processes.
• Maintains confidentiality of sensitive patient information.
• Performs nursing diagnoses and plans intervention according to standing orders, policies and procedures.

      4. Financial: Stewardship

• Acts as a responsible steward of resources including time, materials, supplies, and property.
• Participates in the organization’s value of integrity and the Corporate Integrity Program through activities such as cooperating with internal investigations and external reviews, good faith reporting of compliance concerns, participating in compliance-related education and training while complying with the organization’s policies and procedures.

      Job Functions Specific to this Position:

•  Provides nursing assessment and triage of patients in an ambulatory acute care setting through interviewing, observation, and physical assessment.
• Responds to high demand of patient phone calls and e-mails in a timely fashion.
• Explains, administers, and documents all procedures and treatments.
• Demonstrates clinical competence in using the nursing process to provide care to patients and their families, either on-site or via the telephone.
• Takes the lead in clinic and on-site emergencies.
• Documents accurately and completely using the electronic medical record.
• Serves as a role model for nursing practice and professional conduct.
• Effectively shares job knowledge with other employees.