Director of Food and Beverage (61407)

Resume assistance and interview prep is available for Catawba citizens by contacting: Maddison.Montgomery@catawba.com 

Job Summary: 

Catawba Two Kings Casino is seeking a Director of Food & Beverage to join our team.  In this role, the successful candidate will be a strategic and operational leader responsible for the overall performance, guest experience, and profitability of all food and beverage outlets within a dynamic, high-volume casino environment. This role oversees 11 uniquely branded bars and 5 distinct restaurants, including two fine dining venues and three high-volume, fast-paced concepts. The Director will lead departmental strategy, manage multi-unit teams, and drive continuous improvement in service excellence, operational efficiency, labor management, and revenue generation. 

Responsibilities: 

Leadership & Strategy 

• Provides strategic direction, leadership, and operational oversight to all food and beverage outlets. 

• Leads, coaches, and develops a large, multi-layered team including managers, chefs, mixologists, and frontline staff. 

• Partners with executive leadership to align food and beverage goals with the casino's overall business objectives. 

• Fosters a positive image and reputation for the restaurants and culinary destinations through community outreach and corporate social responsibility initiatives.  

Operations & Execution 

• Ensures world-class guest experiences across all venues, with an emphasis on consistency, quality, and brand standards. 

• Maintains high performance in fine dining, casual dining, and bar operations, adapting service models for varying volume and clientele. 

• Oversees compliance with health, safety, sanitation, and licensing requirements. 

Financial Management  

• Develops, manages, and analyzes department budgets, including labor, cost of goods sold, and capital expenditures. 

• Drive profitability through menu engineering, pricing strategy, promotional planning, and inventory control. 

• Identifies and implements cost-saving and revenue-generating initiatives across all F&B units. 

Guest Experience Excellence & Innovation 

• Leads new concept development, menu innovation, beverage program enhancements, and seasonal promotions. 

• Leverages guest feedback, competitive benchmarking, and market trends to continuously evolve offerings. 

• Ensures all venues reflect the casino’s overall brand and elevates the guest experience. 

Collaboration & Compliance 

• Works cross-functionally with marketing, events, gaming, facilities, security, and human resources to support broader property initiatives. 

• Leads training and performance standards in alignment with company values and guest service excellence. 

• Ensures compliance with all federal, state, and local regulations including gaming and alcohol laws. 

• Perform other duties as assigned 

Qualifications: 

• Bachelor’s degree in hospitality management, business, or related field preferred, or 7+ years of progressive food and beverage leadership experience in a high-volume resort or casino environment.  

• Proven experience managing large food and beverage teams, overseeing multiple outlets, and maintaining profitability in a competitive food and beverage landscape. 

• Proven success managing both fine dining and high-volume casual or quick-service operations. 

• Strong knowledge of food and beverage financials, cost control, labor optimization, and P&L management. 

• Must be able to obtain and maintain a valid Catawba Gaming License as required by tribal and state authorities.  

• Must be at least twenty-one (21) years of age.  

Preferred Attributes: 

• Experience in casino, resort, or entertainment-based environments. 

• Proven