Bilingual Associate Director

Sales Management

* Oversee and implement MAPs (Motivation, Accountability, Performance) for
CMs, ensuring sales goals are met.
* Plan and execute sales and operational training during store visits, focusing on
underperformance and sales growth.
* Develop CMs through shadowing opportunities for MAP and Velocity execution.
* Lead and execute monthly RSM meetings, Rally Calls, underperformer training,
and quarterly All Hands meetings.
* Monitor daily sales activities, marketing, and task completion.
* Review and ensure execution of new sales items (e.g., Hoopla, PROMO rundown,
SPIFs).
* Review incentive plans and provide performance coaching during store visits.

 

Operations Management

* Monitor store opening processes and ensure operational compliance (CPOG,
demos, merchandising).
* Conduct periodic accessory and phone counts, ensuring inventory accuracy.
* Complete operations checklists and follow up on open tickets.
* Audit cash handling procedures and monitor store hours.

Personnel Management

* Manage employee scheduling to ensure adherence and policy compliance.
* Oversee staffing, recruitment, and employee performance reviews.
* Provide weekly staffing updates and manage ADP employee changes.

Communication & Reporting

* Communicate sales updates, daily tasks, and performance via GroupMe.
* Conduct store visits to monitor performance and provide coaching.
* Prepare weekly agendas, manage after-hours issues, and submit expense
reports.
* Recognize and motivate employees to enhance morale.

 

Qualifications

* Experience in retail management, with a focus on sales, operations, and
personnel development.
* Strong leadership, coaching, and team development skills.
* Excellent communication and organizational skills.
* Ability to manage multiple priorities and locations effectively.

Requirements

* Must have the ability to travel locally on a weekly basis to conduct store visits.
* Must have availability to work a full-time schedule which may include evenings,
weekends, and holidays as needed.
* Must have strong interpersonal, communication, and organization skills.
* Must be able to endure moderate physical activity; requires handling of
average-weight objects up to 30 pounds or standing for long periods of time.

Qualifications

* Experience in retail management, with a focus on sales, operations, and
personnel development.
* Strong leadership, coaching, and team development skills.
* Excellent communication and organizational skills.
* Ability to manage multiple priorities and locations effectively.

Requirements

* Must have the ability to travel locally on a weekly basis to conduct store visits.
* Must have availability to work a full-time schedule which may include evenings,
weekends, and holidays as needed.
* Must have strong interpersonal, communication, and organization skills.
* Must be able to endure moderate physical activity; requires handling of
average-weight objects up to 30 pounds or standing for long periods of time.

 

Job Type: Full-time

Salary: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: On the road