Senior Manager of HR Business Partners | Nashville TN

OnTrac is hiring a Sr HR Manager!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.


Location: 2500 Marty Robbins Dr. Bldg 10 Lebanon TN 37090 (This is a Hybrid position to be performed at one of the Company’s operational facilities for 3 days on site).
Compensation: The base pay range for this position is $140-210k. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.
This position may also be eligible for bonus, commission, or other incentive compensation in accordance with the terms of the applicable plan of up to a 20% Bonus Target.

Employment Logistics:
The Sr. HR Manager serves as a strategic people leader and trusted advisor to General Managers and Regional Operations leadership, translating business strategy into scalable workforce solutions across a complex, multi-site operational environment. This role combines hands-on HR leadership with organizational consulting, workforce planning, change management, and operational partnership to drive business performance, employee engagement, and labor stability.
In addition to leading and developing a team of HR professionals, this role partners directly with Operations leadership to deliver HR programs and solutions that strengthen performance, engagement, and retention. The Sr. HR Manager works closely with HR Directors and enterprise HR teams, including Talent Acquisition, Total Rewards, Employee Resource Center, and Talent Management, to ensure strong adoption of enterprise initiatives and a consistent employee experience across the network.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:
• 7–8 years of progressive HR experience
• 3–5 years of experience leading an HR team
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR strongly preferred
• Demonstrated experience supporting an employee headcount of 1,500+ in a multi-state environment
• Proven track record in employee relations, performance management, and organizational development
• Experience using HRIS, Excel, and data visualization tools (e.g., Power BI, Tableau) to support workforce planning, engagement, and retention strategies
• Up to 30% Travel

Your Mission in Motion:
A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.
• Team leadership & execution: Hire, lead, coach, and develop a team of HR professionals; operate as a player-coach by directly handling complex HR matters while guiding the team on execution, priorities, workflows, and accountability.
• Business partnership & people strategy: Influence operational decision-making through workforce insights, labor trends, and organizational risk analysis; partner with business leaders to improve productivity, retention, engagement, and labor cost efficiency; translate operational goals into scalable people strategies that support growth and service performance.
• Leadership capability & stakeholder partnership: Partner with business stakeholders and HR COEs to enhance leadership capability and drive consistent, high-impact management practices across the organization.
• Employee relations & performance management: Oversee and personally handle complex employee relations matters, including investigations, risk assessment, and escalation to Legal as needed; coach leaders and the HR team on performance management practices, includi