Sales Operation Analyst (remote)

Company Description

Take a seat on the Xplor rocketship and join us as a Sales Operations Analyst to help people succeed across the world.

From dropping your kids off at childcare, getting something at home repaired, going to the gym or a fitness studio, to picking up your dry cleaning — our software, payments, and commerce-enabling solutions help everyday life businesses to overcome obstacles and form great relationships with their customers.

We’re a global team of builders, listeners and problem-solvers.  We do great work that is the difference to our clients’ success.  We're curious by nature, with a determination to learn, try new things and ask ourselves what’s next. We thrive in the fact there’s always more to learn and do.  No egos, no over-complication. Just great people who do everything in their power to help others succeed.  Together, we are Xplor.

Job Description

Objectives of the role

• Assist management in developing, planning, and coordinating operational activities.
• Recommend new procedures for increasing the efficiency of day-to-day sales operation.
• Maintain communication with managers and staff members to ensure adherence to protocols across key points of the organization.
• Ensures operation is following company best practices and communication protocols.

Responsibilities

• Complete daily pricing analysis and ensures profitability is within organization guidelines.
• Recommends and documents sales operational actionable improvements when necessary.
• Instrumental in working closely with manager on procedures affecting the sales workflow.
• Coordinates customer matters with operational areas for timely and accurate resolution
• Provides training in operational functions to ensure adherence to operating procedures.

Qualifications

Qualifications

• 1 to 2 years’ experience in a sales support or similar role.
• Strong mathematics, analytics, or business administration practices.
• Prior experience in the payments industry, merchant acquiring or credit card processing.
• Proficiency with Sales Force and other productivity applications and platforms.
• Self-sufficiency, self-starter, and an ability to work with minimal supervision.
• Strong verbal and written communication skills
• 2 years college degree, preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

To learn more about us and our products, please visit www.xplortechnologies.com/us/careers. 

Please also check out our Candidate FAQs for more information about our recruitment process https://www.xplortechnologies.com/us/recruitment-faqs.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. 

All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at talent@xplortechnologies.com.

We’re also committed to replying to each application and look forward to getting in touch with you soon.