HR Operations Associate, Europe

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:
We are looking for a HR Operations Associate to provide efficient and professional HR support for both Head Office and Retail associates across the Netherlands/Belgium/Nordics. You will provide exceptional support to the New Balance Associates across both our Retail and Head Office teams, offering administrative support to the HR Operations. A large part of this role involves accurately maintaining data on our HR system (Workday). The ideal candidate will be highly organised, able to work at pace and manage deadlines successfully.

 This role is based 3 days a week from our Amsterdam Office. We offer hybrid working and flexibility to working hours to accommodate a healthy work-life balance.

MAJOR ACCOUNTABILITIES:

• Provide Administrative support for all HR topics which include – creating new contracts, updating new starter forms, conducting background reference checks, right to work checks and emergency contact information.
• Provide support during the whole employee lifecycle including changes and employee offboarding.
• Maintain HR System (Workday). Keep Associate files 100% accurate, run HR reports using Workday as needed including ad hoc checks to ensure data accuracy.
• Be the first point of contact for operational managers.
• Provide support to Store Managers with recruitment activities - advertise vacancies, collation of applications and arranging interviews when required
• Accurately update all trackers.
• Archive personnel and recruitment files in line with GDPR legislation.
• Assess sickness and absence trends- ensure they are recorded correctly by each Store.
• Provide advice on local employment laws, keeping up to date with any changes.
• Provide administrative support to the wider EMEA HR Team, escalating queries and working collaboratively, support regional cross skilling requirements.
• Support with relevant projects.

REQUIREMENTS FOR SUCCESS:

• Educated to Degree Level – preferably HR related.
• Proficiency in Dutch Language is desirable.
• Previous HR Experience in a similar role would be advantageous.
• Good understanding of Netherlands/Benelux/Nordics  Employment Law.
• Strong interest in HR operations.
• Results driven - follows through to conclusion on all projects/commitments to agreed deadlines.
• Excellent communication skills, both verbal and written.
• Highly organised with a strong attention to detail.
• Able to use initiative and work independently and take ownership of your work.
• Work with confidential information with a high level of integrity.
• Able to build and maintain effective working relationships.
• Continuous Improvement mindset.
• Previous experience using HR Systems would be preferred, with proficiency in Workday advantageous.
• Excellent know of full Microsoft Office package.
• Team Player – remain open, professional and friendly to all associate.

BENEFITS: 

• Discretionary bonus opportunity

• Discount on the health insurance  

• 8% holiday allowance  

• Flexible Working Hours  

• Pension Scheme  

• 25 days Annual Leave per year   

• Up to €250 travel allowance each month  

• Hybrid working   

• On-site Gym  

• Employee Discount  

• Work from-home allowance  

• Home working equipment  

• Sports subscription services  

• Flexibility to Work from Anywhere for up to 20 days per year