Principal Advanced Authentication Workforce Engineer

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Principal Advanced Authentication Workforce Engineer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

How you will create an impact

As the Workforce Authentication Principal Engineer, you will provide strategic direction and leadership for AIG’s Workforce authentication program providing subject matter expertise and in-depth knowledge of authentication products, technologies, and best practices. You will work with IAM architects, IT developers, and business unit application owners to implement workforce authentication solutions that are aligned with enterprise IT strategies.

• Develop and execute a comprehensive global Workforce authentication strategy aligned with organizational goals and industry best practices.
• Design, Implement, manage and maintain Authentication solutions using the Okta products.
• Integrate business applications to the Okta workforce solution.
• Work with IT and business stakeholders to define requirements, target state processes and implementation plans.
• Provide support and guidance in solving complex authentication, authorization and integration problems.
• Subject matter expertise in developing best practices around standardized management of access controls for external users.
• Ability to lead projects through full lifecycle, including requirements gathering, architecture and design, scoping, implementation and operationalization.
• Implement Web Access Management, SSO, MFA and API security solutions for internal applications.
• Participate in defining architecture and process standards for the identity management platform; Contribute to ongoing evolution and development of IAM strategies, roadmaps and plans.
• Drive to leverage IAM product capabilities and services to maximum utilization. Assess and improve AIG IAM maturity across authentication services
• Experience in rolling out modern authentication - Multi-Factor Authentication (MFA) solutions such as Federation, Mobile Push, Biometrics, Phone-as-a-token methods, FIDO compliant MFA, OAuth, OIDC, and TOTP
• Ability to think strategically, balancing long and short-term priorities
• Work with business aligned IT managers to understand business requirements, enterprise IT standards and other considerations that influence how IAM solutions and services should perform and operate
• Work with the broader IT organizations to interpret policies and standards, ensuring policies and standards are properly followed by new and existing IAM solutions
• Ensure the Workforce authentication strategy aligns with the overall security strategy, industry trends, regulatory requirements and market expectations to ensure it allows our colleagues to serve their customers in an effective, reliable and safe way.
• Ensure Authentication platform complies with relevant security standards, regulations, and industry frameworks. Conduct regular audits and assessments.
• Establish and execute incident response plans for Workforce incidents, staying current on emerging threats and vulnerabilities, and proactively implementing risk mitigation measures.
• Develop and maintain strong relationships with business stakeholders, technology teams and vendors.
• Provide regular reporting and performance metrics to senior management on the Authentication program
• Sound knowledge and experience in Enterprise Architecture, Strategy and IT Security
• Strong understanding of cloud IAM and Customer IAM

What you'll need to succeed

Experience:

• BA/BS in Cybersecurity, Information Technology, or related field; advanced degree preferred, Computer Science, Computer Engineering or Related Field.
• 12+ years of IT experience, with 8+ years’ experience in Workforce authentication engineering and strong Okta implementation experience
• Sound knowledge and experience in Enterprise Architecture, Strategy and IT Security
• Strong understanding of cloud IAM and Customer IAM
• Relevant certifications (e.g., Okta certified, Ping Certified, Certified Information Sy