Junior Solutions Engineer - SMB, Ads

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



We believe the services and community we've built can not only transform how people are inspired on the platform, but also transform how businesses from different industries, big or small, capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help our external clients and partners to thrive on this journey. As a Solutions Engineer, you will not only have the opportunity to identify and solve challenges by architecting and building solutions but, more importantly, prioritize client success and work cross-functionally to help them reach their business objectives.



Responsibilities

- Develop and maintain relationships with key stakeholders internally and externally. Be an expert on TikTok's Ads capabilities and build trust through your deep technical expertise and customer needs.  

- Collaborate crossfunctionally and globally to identify and capitalize on SMB opportunities through innovative, scalable solutions and best practices.

- Understand the unique needs of small and medium-sized businesses and influence product roadmap with internal product teams to solve business challenges.

- Build and ship new products as well as end-to-end solutions in collaboration with Ads product engineering teams. 

- Maintain subject matter expertise on marketing technology and API trends.