Product Manager, Finance & Revenue Accounting - 90394871 - Washington

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

SUMMARY OF DUTIES:

We are seeking a dynamic and experienced Product Manager, Finance & Revenue Accounting to play a critical leadership role in a multi-year, enterprise-wide transformation of our core reservation system.  This role will serve as the primary business representative for Finance stakeholders (Finance, Revenue Accounting, Taxes, Treasury, Audit, Risk Management, etc.).  This role will represent Finance workflows, ensuring end-to-end alignment of product capabilities with business needs, regulatory compliance, and service excellence across the customer journey.  The ideal candidate will have deep expertise in finance, commercial, and operational processes, agile methodologies, and enterprise-scale system modernization initiatives.  You will collaborate closely with cross-functional teams in finance, commercial, digital technology, and operations to drive clarity, prioritize features, and deliver incremental value throughout the transformation journey.

Additionally, this role will play a big part in Organizational Change Management (OCM) efforts to ensure end users understand what is changing, why it is changing, and how they will perform their functions with expert understanding at go-live. This is an individual contributor role with no planned direct reports.  This role reports directly to the Sr Director, Business Strategy & Tech Integration.

ESSENTIAL FUNCTIONS:

Responsibilities include, but are not limited to:
• Define and maintain the Finance product vision and roadmap, ensuring alignment with strategic business objectives
• Act as primary liaison between business operations, DT, development teams, and executive stakeholders by:
      o    Identifying/defining operational process improvements as part of digital transformation
      o    Ensuring seamless integration of operational workflows across sales channels, inventory, ticketing, customer service, and fulfillment
• Own and manage product backlog for Finance capabilities in reservation system by:
      o    Translating high-level business needs into clear user stories, acceptance criteria, and prioritized epics
      o    Partnering with DT leads and solution architects to ensure feasibility, scalability, and alignment with program roadmap
• Facilitate working sessions and backlog grooming with business and technical stakeholders by:
      o    Partnering with other Product Managers across domains (e.g. Commercial, Operations, Digital Channels, etc.) to ensure alignment and end-to-end flow
      o    Managing relationships w/ subject matter experts, change management leads, and field operators
• Ensure regulatory and compliance adherence within system’s operational framework
• Anticipate risks, identify gaps, and proactively develop mitigation strategies
• Champion agile best practices, facilitate stakeholder engagement, and foster OCM initiatives across departments

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Business, Engineering, Economics, Finance, or similar focus (or equivalent combination of training, education, and relevant experience), and
• Minimum 6 collective years in Finance, Commercial or Operations role (travel industry preferred), with a minimum of 1 of those years in or supporting FP&A, Revenue Accounting, Taxes, Risk Management, Audit, or other relevant group

or

• Master’s Degree in Business, Engineering, Economics, Finance, or similar focus (or equivalent combination of training, education, and releva