Retail Pharmacy Technician

Department:

38411 Advocate Illinois Masonic Medical Center - Pharmacy: Outpatient

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

We are seeking a reliable and detail oriented Full time Pharmacy Technician with strong customer service skills and who enjoys interacting with patients to join our team on an as-needed basis. Our hours of operation are Monday-Friday 8:30 AM to 6:00 PM, and we are closed on major holidays. Will be working 8 hours shifts.

Advocate Pharmacy is an outpatient pharmacy located inside Advocate Illinois Masonic Medical Center. We work with the inpatient hospital team to coordinate delivering discharge medications to the patients in the hospital in addition to patients presenting to our pharmacy.  

The role supports pharmacists in preparing and dispensing medications, maintaining inventory, and ensuring compliance with all regulatory guidelines. The candidate should also be willing to assist with other Advocate pharmacy locations as needed.

Pay Range

$21.45 - $32.20

Major Responsibilities:

• Develops competency in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.
• Develops competence in dispensing and delivery of medications. This includes developing competence in the department’s us of information systems, technology, and automation use for dispensing, storage of medications and clerical duties.
• Develop competence in insurance and third party billing functions including: data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues.
• Develops competence in clinical support needs such as but not limited to DIR fees.
• If applicable per assigned work location and workflow scope, will promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), as well as maintain documentation records.
• If applicable, float technician develops competency in pharmacy workflow across multiple Aurora Pharmacy locations.
• Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice.
• Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures and USP requirements.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Licensure (IL only): State of Wisconsin (registration):
• Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law. Must sit for the certification exam at least one time within the first year of employment.
• Patient facing teammates may be required to have three certifications:  Immunization, BLS through an entity approved by Advocate Health and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.  

Education Required:

• High School Graduate.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Good Mathematic skills
• Attention to details
• Good customer service, communication, organization, problem