Branch Manager

Job DetailsJob Location: Construction Bluffton Hardeeville - Hardeeville, SC 29928Salary Range: $100,000.00 - $120,000.00 SalaryJob Summary 

The Branch Manager is responsible for the overall success and day-to-day operations of the branch business unit. The Branch Manager should lead and empower his/her team to operate at their highest level to achieve all Branch success metrics including: 



Safety  


Quality  


Productivity 


Growth and Profitability 



 

The Branch Manager is responsible for the financial success of the business unit and will participate in the development and management of annual operational budgets, strategic sales plans, customer Relationship Management and Labor Management and Efficiency.  

 

Core Values 



Culture of Safety – Safety is always job #1 





A Growing Tradition: Plants, Personally, Financially and Professionally 





Employee Owned – Personal Pride in Success with an Owners Mentality 





Exceptional Customer Experience – Delighting our Clients with our Products and Services 





Good Neighbors – Community Pride – Sharing our Success 





Respectability – Treating Others as we want to be treated 



 

Supervisory Responsibilities 



Recruits, interviews, hires, and trains new staff members 


Direct supervisor of Client Relations Managers and oversee all customer accounts 


Oversees the daily workflow of the department 


Provides constructive and timely performance evaluations   


Handles discipline and termination of employees in accordance with company policy 


Responsible for demonstrating and living out the company fundamentals and culture 


Models and enforces all company policies and procedures 


Monitors, mentors, and leads branch team in order to balance company goals with employee satisfaction 



Duties/Responsibilities 



Responsible for demonstrating and living out the company fundamentals and culture 


Models and enforces all company policies and procedures 


Monitors, mentors, and leads branch team to balance company goals with employee satisfaction 


Oversee and monitor daily production of landscape maintenance and enhancements, turf, ornamental applications, irrigation, and snow removal  


Develop delivery schedule deadlines and oversee the development of production planning and schedule creation 


Establish staffing levels for each month based upon need 


Ensure that jobs are completed according to contract and within budget 


Manage key relationships with clients in support of Client Managers and Production Managers 


Work with Business Development to identify and achieve new contract maintenance sales goals  





Works with Client Managers and Sales Team to ensure that Enhancement Pipelines and Sales Goals are being achieved 


Work with CRM team to achieve renewal and retention goals  


Work with Production Managers to monitor safety, quality, and productivity on an ongoing basis  


Budget control of hours and productivity of production personnel  


Budget control of departmental expenses 


Oversee safety, training, and DOT compliance 


Manage relationships with vendors 


Work with the Executive Team to establish and maintain the branch’s annual budget  


Responsible for performance through Contribution Margin line  


Monitor monthly financial performance 


Deliver timely and accurate financial reports and production data to the Executive Team 


Administer preventive maintenance program and manage equipment repair and replacement  


Work with Executive Team to evaluate equipment purchasing and set-up 


Communicate with Human Resources to address corrective and disciplinary actions, personnel staffing needs and training needs 


Conduct performance appraisals and compensation reviews coordinated with Human Resources  


Work with Office Administrator and Team to insure that Aspire is being updated and managed properly 


Employee also agrees to perform any other duties assigned 

QualificationsRequired Skills/Abilities 



Excellent verbal and written communication skills  





Excellent interpersonal, negotiation, and conflict resolution skills 


Excellent organizational skills and attention to detail 


Strong analytical and problem-solving skills 


Ability to prioritize tasks and to delegate them when appropriate 


Ability to act with integrity, professionalism, and confidentiality 


Proficiency with or the ability to quickly learn the organization’s management systems 


Consistently arrive to work and on time, follows instructions, responds to management directions, and absorbs feedback to improve performance 


Adapts to changes in the