Retail Representative

Job Description:

Location: In-Office | Monday–Friday
Travel: Occasional travel to Hilton Head Island as needed

At Sparklight and our Cable One family of brands, we believe in the power of connection—connecting people to what matters most. If you're passionate about helping others and want to be part of a team that values community, growth, and exceptional service, this is your moment.

What You’ll Do:

• Be the Friendly Face: Greet customers in person, over the phone, or via chat with warmth and professionalism.
• Solve with Confidence: Address customer concerns, explain billing, and resolve issues with clarity and care.
• Promote with Purpose: Share the value of our products and services to help customers get the most out of their experience.
• Educate & Empower: Guide customers through our offerings and ensure they feel confident using our services.
• Follow Through: Ensure every issue is resolved and every customer feels heard and supported.

What You Bring:

• A high school diploma or GED
• A few months of customer service experience (we’ll help you grow!)
• Strong communication and computer skills
• A valid driver’s license and clean driving record
• Bilingual in English and Spanish? That’s a big plus!

Pay & Perks:

• Hourly Rate: $14.50–$16.00 (based on experience)
• Benefits from Day One: Medical, dental, vision
• Time Off: Vacation, holidays, personal/sick days
• 401(k): 100% company match up to 5%
• Extras: Life insurance, legal plan, identity theft protection

Even More to Love:

• Tuition reimbursement (up to $5,250 in your first year!)
• Recognition programs and career advancement opportunities
• A collaborative, supportive work environment
• Community involvement and volunteer opportunities

Why Sparklight?

Our motto, Stronger Together, reflects our belief in the power of diverse voices and shared success.

Pre-Hire Requirements:

Offers are contingent on background checks, drug screening, and reference checks. Safety and integrity are our top priorities.

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

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