Spanish Bilingual Receptionist - ZR_30077_JOB

This is a remote position.

• Mondays to Fridays, between 8:00 am to 5:00 pm, Westlake Village, CA, USA, Pacific time

• 20 Paid hours per week

• Customer Interaction: Answer and manage incoming calls, emails, and chat inquiries in a courteous and professional manner.

• Scheduling and Calendar Management: Schedule appointments, manage calendars, and coordinate meetings for clients and team members.

• Information Management: Provide accurate information about products, services, and company policies to customers and clients.

• Message Taking: Record and relay messages accurately and promptly to the appropriate team members.

• Problem Solving: Address client and customer concerns, resolving issues or escalating them as necessary.

• Administrative Support: Perform basic administrative tasks such as data entry, file organization, and documentation.

• CRM Updates: Maintain and update customer information in the Customer Relationship Management (CRM) system.

• Multitasking: Manage multiple communication channels and prioritize tasks effectively.

Requirements