MANAGER, FOODBUY CLIENT SOLUTIONS & STRATEGY - CHARLOTTE, NC

Who is Foodbuy?

We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group-- which is the world’s largest contract food and support services provider.

 

Why Foodbuy?

We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment.

 

Additionally, we follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability and Transparency.  People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates.

Job Summary

The Manager Foodbuy Client Solutions & Strategy drives efforts to maximize new business growth, improve revenue capture, and create operational efficiencies across the organization focused on client solutions, process improvement, and technology integration. This position supports strategic initiatives ensuring execution and enabling successful adoption across the organization. They work closely with Foodbuy stakeholders and cross-functional teams to sustain and grow the Foodbuy business.

 

Key Responsibilities:

· Business Growth & Competitive Advantage: Manages and supports strategic initiatives that drive revenue growth with clearly articulated business objectives, strategic plans, and processes through implementation.

· Drive Results: Independently-lead complex projects across cross-functional teams through to completion. Track progress, measure success, and inform strategic decisions to support future innovation and growth.

· Technology Enhancements & Process Efficiencies: Support technology initiatives and change management strategies to enable adoption of technology tools and process enhancements including developing and refining processes, tools, and metrics to improve client satisfaction, speed to market, service delivery, and operational efficiency.

· RFP & Data Mining Support: Collaborate with internal stakeholders to develop tailored RFP responses that align with client needs and company capabilities ensuring timely, strategic, and competitive responses. Provide support on proposal strategy and positioning. Analyze RFP outcomes and feedback to identify process improvements and inform future bid strategies.

· Operational Readiness: Develop and optimize processes, tools, and frameworks in partnership with Foodbuy teams that enable scalable, consistent delivery of integrated client solutions. Ensure governance and accountability across departments for shared client outcomes.

· Enable Cross-Functional Collaboration: Champion collaboration across all departments to ensure cohesive engagement and delivery. Lead initiatives that break down silos, fostering a “one-team” approach to partnership and problem-solving.

 

Qualifications:

· Bachelor’s degree in Business, Engineering, Operations Management, or related field; MBA or relevant advanced degree preferred.

· 3-5+ years experience in enterprise B2B organizations holding client-facing roles like account management, client services, or strategy, with a proven track record of growing accounts and leading senior-level relationships.

· 3-5+ years experience in leading projects consistently delivering results.

· Experience influencing stakeholders, and using CRM and data analytics tools to drive business growth.

· Exceptional analytical, problem-solving, and conflict resolution skills, with the ability to navigate complex and ambiguous situations.

· Proven experience managing complex projects from start to finish ensuring successful execution.

· Exceptional verbal and written communication, presentation skills (especially at the executive level), and the ability to build strong relationships with internal and external stakeholders.

· Experience working in a matrixed, fas