Operations & Admin Manager, Emergency Cash (Remote)

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people.

Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit.

We work hard to create an environment in which all our team members can thrive, succeed and grow.  We support flexibility, take care of each other, have fun, and create professional growth opportunities.

Reports to: Senior Product Manager, Solutioning & Operations, Emergency Cash

Location: Remote (must overlap with East Africa time zone by ≥3 hours). We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

Travel Requirement: ~20-30% (for retreats, field deployments, or setup support)

Priority application deadline: Feb 20, 2026 or until we receive a critical mass of applications

About this role

The Emergency Cash (EC) Solutioning team is responsible for identifying, designing, and implementing cross-functional solutions - whether technological, procedural, or policy-based - that enable GiveDirectly to respond more efficiently and effectively to crises.

The Operations Manager will be the backbone of the EC Solutioning team, making it run efficiently, compliantly, and at pace. You’ll own everything that helps the team function at speed: from day-to-day back office operations to surge response support, from planning cycles to compliance systems. You will work hand-in-hand with the Senior Product Manager to define procedures and manage resources, and with the EC Delivery team to ensure smooth response launches and seamless cross-functional coordination. You will also support the Senior Product Manager in shaping EC’s strategy and product roadmap by contributing field insights, operational analysis, and structured recommendations.

This is an ideal role for someone who thrives in fast-moving environments, loves bringing order to complexity, and finds purpose in enabling others to deliver impact quickly and well.

What you’ll do

1. Team Admin and Ops Management (≈50%)

• Manage core administrative processes for the EC team, including procurement, contracting, vendor management including payment, petty cash,and logistics support, and support response teams with administrative needs
• Develop, maintain and improve procedures and systems for operational documentation, financial tracking, procurement files, and compliance logs.
• Ensure all team and response operational and admin processes are