BILLING SPECIALIST (PROJECT IN-REACH MINISTRY)

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.


Our EEO Policy:

Neighborhood House Association Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.


Benefits:


Eligible employees receive the following benefits:

• 15 Holidays Days
• 401(K) Retirement 6% Match
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)


**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.**


SCHEDULE: Monday - Friday, 8:00AM - 5:00PM

POSITION PURPOSE:
Under the direction of the Administrative Manager, the Billing Specialists performs a wide variety of routine clerical and billing support functions and timely and accurate entry and maintenance of client eligibility data, generation of client information, client billing preparation and reconciliation processes, and customer service.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
• Completes electronic & paper claims processing, insurance eligibilities, customer service, and payment processing;
• Provides clerical assistance to Administrative Lead such as typing correspondence, scheduling meetings, answering telephone;
• Assists with all electronic health record/information system duties – data entry, corrections, reports, scheduling, and billing;
• Prepares program materials and documents as needed;
• Develops and maintains billing filing systems;
• Creates and maintains databases of record;
• Records, transcribes, and maintains minutes of meetings;
• Serves as courier as required;
• Assists in preparing monthly reports, mileage reimbursement reports;
• Maintains inventory of office equipment, supplies and materials;
• Completes all other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:
Knowledge and Ability of:
Knowledge of accounting principles, medical office billing and claims processing; Insurance verification and business software; Inventory keeping and organization. General understanding of psychosocial treatments for SUD treatment, MAT services, and insurance verification and billing. Experience working with a culturally diverse population and knowledge of cultural issues, values, & beliefs of the target population of adults w/ SMI, homelessness, co-occurring disorders, and criminogenic risks and needs, relevant to providing appropriate BPSR program services; Clinical assessment of clients with severe mental illness, counseling theory, and clinical care coordination principles, and best practices, cultural and socio-economic issues relevant to providing appropriate rehabilitation and recovery services to special population groups, including Latino, African American, and LGBTQIA+ communities, human behavior and the social environment; Exercise sound, expert independent judgment within general policy guidelines; Communicate clearly and concisely; operate a computer using word processing, spreadsheet, and database software applications; Operate standard office equipment

Language Skills:
Ability to effectively present information and respond to questions primarily in English from groups of managers, clients, customers, and the general public; demonstrated