Senior Technology Resilience Engineer (1043) - Department of Technology

Company Description

Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 300 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Competitive pay, as well as pension and robust retirement options. 
• Generous paid time off, family leave, and more!
• Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
• Diverse work environment in a diverse city
• Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

PEOPLE-CENTERED SOLUTIONS — have a powerful, meaningful effect on the community each day with people at the heart of every solution!

CLOSING THE DIGITAL DIVIDE — bring the benefits of the internet to low-income and marginalized residents!

SHINE A LIGHT ON WHAT MATTERS — join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what makes this City great!

DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!

Job Description

In the Department of Technology, Office of Cybersecurity, the Senior Technology Resilience Engineer plays a key role in the preparation and execution of the Technology Disaster Recovery and Business Continuity/ Continuity of Operations Plans. 

Major functions in this role include (and are not limited to):

•    Work with City departments to plan, design, and test the resilience solutions for all critical City systems to support the citywide technology resilience program
•    Conduct detailed Technology Risk assessment and Business Impact Analysis 
•    Review City departments completed Technology Risk and Business Impact Analysis for completeness
•    Develop resilience reports that identify gaps and recommendations from Technology Risk assessment and Business Impact Analysis
•    Maintains knowledge on the current and emerging developments/trends for IT Disaster Recovery technology and resilience solutions
•    Collaborate with technical engineering teams to understand the evolving architectures to plan, design and test the resilience solutions
•    Review and provide recommendations for client departments Technology Disaster recovery Plans and Business Continuity/ Continuity of Operations Plans
•    Develop and maintain Business Continuity/ Continuity of Operations Plans for the department and each division
•    Review the completeness of technology recovery plans and procedures for critical technology systems and applications for completeness
•    Design, plan, coordinate and execute technology resilience test/exercise with recovery teams for all critical technology systems and applications
•    Support natural, human-caused and technology disaster/emergencies during the activations of Emergency Operations Center/Department Operation Center

Appointment Type:

This Permanent Exempt (PEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

Work Location

If hired, incumbent must be a resident of or relocate to the State of California within 4 weeks as a condition of employment.

This position supports remote work. The incumbent may be permitted to work a hybrid schedule with their supervisor’s approval, after which they must work at least two days in the office every two weeks.

Qualifications

Minimum Qualifications

Education:

An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Experience:

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