Assistant Store Manager

Meet REVOLVE: 

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world.  With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level.  It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.  In return, we promise to keep REVOLVE a company where inspired people will always thrive.  

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

The role of the Assistant Store Manager is to ensure the RVLV/FWRD brand is delivered through a best-in-class retail experience.

Major Responsibilities:

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

•    Measure and Monitor sales performance taking action to improve business performance when needed.

•    Use a high level of business acumen to understand the business drivers and opportunities and build solutions.

•    Consistently meet and exceed store sales goals.

•    Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand.

•    Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement

•    Uphold consistent inventory accuracy and controls in store. Lead & train the team in store to ensure consistent deliverables.

•    Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.

•    Ensure facility maintenance, presentation and organization.

•    Partner with Store manager to lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.

•    Ensure the selling floor reflects the brand and concept standards at all times, train staff and develop talent in visual merchandising

•    Partner with Store manager on hiring and training the store team across all areas of the business.

•    Understand current culture and areas for improvement, work with FWRD Pop-Up Project Manager for constant improvement through activations, recognition, and thorough communication

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

•    Minimum of 4 years Retail Experience required.

•    Minimum of 2 years Retail Management Experience required.

•    Luxury retail management experience preferred.

•    Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style

•    Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets

•    Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales

•    Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to FWRD

•    Motivated and willing to go above and beyond to service the client

•    Develop one-to-one client relationships through regular communication