Internal Asset Protection Investigator

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.


The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.


Title: Internal Asset Protection Investigator
Location: Evergreen Goodwill Admin Bldg
Department: Asset Protection
Reports to: Director of Asset Protection
Supervises: N/A
FLSA Status: Hourly, Non-Exempt
Salary: $27-$35/hr


About Goodwill
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality, free job training, education, and job placement. We empower individuals to overcome barriers to employment by providing comprehensive support and connecting them with life-changing opportunities.
The organization employs over 2,000 people and operates five job-training centers, 23 nonprofit retail stores, and more than 27 donation sites across King, Snohomish, Skagit, Whatcom, and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services, and skills they need—because Jobs Change Lives.
We are committed to a culture of equity, diversity, inclusion, and belonging, fostering a joyful, high-performing organization that drives both mission and operational excellence.
About the Position
The Internal Asset Protection Investigator is responsible for proactively investigating and resolving employee-related theft and inventory misappropriation within the Goodwill store. This role involves conducting discreet investigations, gathering evidence, and working closely with management to enforce policies and support a culture of honesty and integrity.
Join our team to help maintain a trustworthy environment, protect assets, and support the mission of Goodwill to empower lives through jobs.
Essential Functions & Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• Monitor and analyze sales, inventory, and employee activity for signs of theft or misconduct.
• Conduct discreet and professional investigations into employee-related theft or fraud allegations.
• Collect and document evidence in accordance with company policies and legal procedures.
• Monitor store activity through CCTV and in-store observations to detect suspicious behavior.
• Collaborate with management, Human Resources, and security teams to address theft issues effectively.
• Interview employees and witnesses when appropriate, maintaining confidentiality throughout the process.
• Develop and recommend preventive measures to reduce employee theft and improve internal controls.
• Prepare detailed investigation reports and present findings to management.
• Ensure compliance with all policies, procedures, and legal requirements during investigations.
• Promote a culture of accountability, integrity, and ethical behavior among staff.
Position Requirements (Qualifications for job under Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience
• Previous experience in loss prevention, internal investigations, or related security roles.
• Familiarity with retail inventory management and point-of-sale (POS) systems to track sales, returns, and inventory discrepancies.
• Strong analytical, interviewing, and problem-solving skills.
• Excellent communication and written report skills.
• Ability to handle sensitive and confidential information discreetly.
• Knowledge of retail operations, inventory management, and associated risks.
• Familiarity with legal and procedural aspects of workplace investigations.
• High ethical standards and