GENERAL MANAGER

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

GENERAL MANAGER

Job Disclosures:

Location: (On-site) Las Vegas, NV

Deadline: The deadline for submitting applications for this position is March 31, 2026. Meow Wolf reserves the right to extend this deadline.

Job Summary:

 The General Manager (GM) is responsible for overseeing the day-to-day experience delivery and operations of a Meow Wolf exhibition, ensuring we deliver each day with excellence - while staying true to Meow Wolf’s purpose, vision, and values. This role focuses on operational excellence managing all aspects of the facility, including food and beverage and retail, guest service, safety, and staff leadership. The GM will drive operational efficiency, lead a diverse team, and create an environment where creativity, playfulness, and authentic compassion are celebrated, all while maintaining high standards of service and safety.

Key Responsibilities:

Operational Leadership:

• Manage and oversee the day-to-day operations of the location, including ticketing, retail, food & beverage, facilities and exhibition, and safety and security.

• Ensure all departments are running efficiently and effectively to provide a consistent, high-quality experience for guests.

Team Leadership and Development:

• Lead, coach, and develop a high-performing team of managers, holding them accountable to consistently meet and exceed organizational standards.

• Provide ongoing training, constructive performance feedback, and clear growth opportunities to drive individual and team success.

• Foster a culture of teamwork, excellence, high morale, and accountability, ensuring that all staff contribute to achieving exceptional results and upholding the company’s values and goals.

Private Event & Group Sales:

• Oversee the development and execution of strategies to drive revenue growth through private events and group bookings, ensuring the team meets financial targets.

• Provide strategic direction and collaboration across marketing and operations teams to ensure seamless and successful delivery of all events, monitoring team performance and event execution quality.

P&L Management:

• Take full ownership of the location's Profit & Loss (P&L) statement, driving strategies to maximize revenue and control costs.

• Develop and manage annual operating budgets, providing regular performance updates to leadership.

• Identify and implement opportunities for financial improvement and operational efficiency to ensure a strong bottom line.

Experience Delivery/Design:

• Oversee t