Housekeeper (RC Hotel), PT

Position Title: Housekeeper/Custodian

Department: The Riley Center

Date Prepared: June 2022

FLSA Status: Hourly/Part Time

Standard of Christian Commitment

The divine mission of the Seminary mandates that all personnel must demonstrate a commitment to the purposes of the Seminary. Every employee shall be an active member of a local church of believers in Jesus Christ as Lord and Savior. It is expected that conduct becoming a follower of Jesus Christ will be portrayed in the community.

Job Summary:

The primary responsibility of this position is to provide guests with a positive impression of The Riley Center by cleaning and maintaining the facility and assisting guests as deemed appropriate. This position is expected to work with all employees of The Riley Center to maintain a superior level of guest service, as well as cleanliness of hotel rooms and event conference rooms. This position will be required to work 25-28 hours per week. Applicants should have a flexible schedule, being able to work during the day, evenings, weekends, and holidays if needed. This position will report directly to the Riley Center General Manager.

Essential Job Functions / Responsibilities

• Demonstrate a Spirit of Service—We are relationship focused and are here to serve with enthusiasm. We are driven to exceed expectations by listening, leading, solving problems, and over-delivering what we promise.

• Pursue Excellence—We passionately do all things to honor Christ and to demonstrate the utmost hospitality. Quality permeates all that we do.

• Act with Integrity—Our relationships are founded on honesty, trust, respect, and humility. Teamwork is punctuated by transparent communication and flexibility.

• Practice and Advance Stewardship—We preserve our property and resources and optimize profitability, acknowledging the sacrificial gifts from churches and ministry partners that undergird us.

• Clean guest rooms in a timely manner

• Receive the list of rooms to clean daily from the front desk

• Make sure all stayover rooms are cleaned to SWBTS standards

• Take out all trash/closing and locking all doors when finished

• Provide the best service when speaking with guests/ or in the presence of staff and Faulty

• Ensure overall guest satisfaction/cleanliness of room

• Welcome all visitors of the Riley Center and provide information regarding room locations, conference information, and SWBTS campus information.

• Perform other related duties as assigned