BEST Program HR Generalist Business Analyst

About the Office of the Comptroller

 The Office of the Comptroller oversees the Commonwealth’s financial systems, promoting integrity, mitigating risk, and providing accurate reporting and promoting transparency to illustrate the financial health of Massachusetts. The Office is an independent and non-partisan department of the Commonwealth.

As stewards of the public trust, we aspire to inspire confidence by maintaining our core principles: clarity, integrity, and accountability.

The powers and obligations of the Office of the Comptroller are generally dictated by M.G.L. c. 7A.

About Business Enterprise Systems Transformation (BEST) Program

The Commonwealth of Massachusetts is undertaking a multi-year project known as the Business Enterprise Systems Transformation (BEST) Program to implement a comprehensive Enterprise Resource Planning (ERP) software solution which will support a wide range of business functions used by all state agencies. Phase 1 of the Program focuses on the replacement of the Commonwealth’s Financial Management and General Ledger solution and is currently underway.

Phase 2 focuses on Payroll and Human Capital Management (HCM) modules which support a full software suite capable of addressing government business needs across Payroll, Time and Attendance , Performance Management, Learning Management , Talent Acquisition, Onboarding and Offboarding Management , Position Management and Personnel Administration and Leave Management solutions across all Commonwealth entities who are seeking to migrate applications to a single solution platform over time should they elect to do so. Procurement for Phase 2 is currently in process and the solution is expected to go live in October 2027.

The BEST Program is jointly sponsored by the Secretary for Administration and Finance, Comptroller of the Commonwealth and the Secretary of Technology Services and Security. This job posting is being issued through the Office of the Comptroller.  

More information can be found at https://best.macomptroller.org.  

Position Summary

The BEST Program HR Generalist Business Analyst will possess a strong business acumen, a well-developed analytical and critical thinking, technical writing skills, and be an excellent facilitator and communicator with the ability to interact professionally with a diverse group of staff. 

The BEST Program HR Generalist Business Analyst will report to the BEST HCM Lead and provide the facilitation and analysis required to support the HCM & Payroll teams with relevant enterprise-wide information as related to the specific business functions being implemented in the new ERP solution. 

The HR Generalist Business Analyst will identify , support and help manage the challenges and opportunities related to  system design, development and deployment of business components within the HCM/Payroll suite including: payroll accounting, time and attendance, absence and leave management, benefits and performance management, learning management, personnel administration and talent acquisition and on-boarding, each of which will be led by a Team Lead. 

Once the bid is awarded, HR Generalist Business Analyst will support the BEST PMO and Functional Leads during contract negotiations with the selected bidder by providing consultation and advice on  anticipated significant business process changes identified by each team, as well as on change management strategies. This consultation will be in