Emergency Medical Services Transport Dispatch

Join our Team:
We are looking for compassionate, caring, and dedicated EMS & Transport Dispatchers to join our team and help us continue to grow our tradition of excellence.   Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer

• Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
• Onsite children’s care centers (Infant through Pre-K)
• Tuition reimbursement
• Free access to fitness centers, where health coaches are available to help with workout plans
• Payactiv- earned wage benefit- work today get paid tomorrow
• Career advancement opportunities
• Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses

As an EMS Transport & Dispatcher you will play a critical role in continuing the healing mission of Deaconess   Job Overview:
The Deaconess EMS Transport & Dispatch is highly skilled professional functioning within the DCARE Command Center in one of three primary roles. Responsibilities include, but are not limited to:

• Plan, prioritize, organize, direct, and control all Deaconess EMS transports between our facilities as well as to outlying facilities as needed.
• The EMS Dispatch Communications Specialist should possess independent decision-making responsibilities that must be applied based on telephone, radio, or electronic communication only.
• Utilize complex acuity algorithms for time-sensitive medical transportation arrangements as well as the OLOS software.
• Collaborates with physicians, department staff, road crews, and Deaconess EMS Operations supervisor.
• Highly effective in clinical fact gathering and analysis, to identify appropriate level of specialty care needed for transport.
• Acts as a liaison between sending and receiving facilities on issues pertaining to the transport of patients.
• Proactively initiates steps, including utilization of chain of command, to ensure safe and timely transportation for all patients.

Education and Experience:

• High School Diploma or GED.
• Preferred EMS or emergency/ urgent care experience.
• Mandatory experience or coursework in a healthcare related field. 
• Preferred previous experience with EMS dispatch/ call coordinating.