Sr Mgr, IT, Corporate, Client Services

This position is required to be on-site and is located in Loveland, CO.

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.  

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders.  Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.  

Reporting to the Director - IT Site Support, as Sr Manager, IT, Corporate, Client Services you will be responsible for providing technical and professional leadership for the Information Technology personnel at the Corporate Offices located around the world. The Site IT team provides outstanding customer service while owning and operating a robust and reliable IT infrastructure that our business partners depend upon. We accomplish this by leveraging our unparalleled knowledge of each site and cultivating trust and collaboration.

This position requires building and maintaining trusted relationships with Senior Executives, their leadership teams and the executive admins, as well as other IT Infrastructure and Security teams and the rest of the IT Site Support organization. The scope of this role includes responsibility for the advancement and support of technology at our sites including end-user technology (i.e. Workstations, laptops, tablets, mobile devices, and printers), infrastructure (i.e. wired LAN, wireless LAN, server, storage, voice, video, and collaboration), desktop applications (i.e. Microsoft Office, Teams, and others), security (cameras and physical access systems) and other locally hosted applications. The position is responsible for managing local on-site teams of dedicated technology professionals at each operating location, who are responsible for supporting and enabling the various technologies required for safe, efficient, and reliable operations.

This position will be required to maintain a noticeable presence on each of the assigned Corporate Offices as well as some travel (<25%) to other Nutrien sites.


What you will do:

• Lead, mentor, and support the Site IT employees and contractors at assigned sites
• Ensure site IT personnel are empowered to perform their job
• Provide high-quality support of site Information Technology systems at assigned sites
• Ensure procedures are in place, following industry best practices and Nutrien IT standards, for system security, efficient system operations, routine maintenance, upgrades, and enhancements
• Ensure accurate documentation for all supported systems is current and accessible by authorized personnel
• Facilitate communication between IT Site Support teams to identify shared requirements and opportunities for common solutions
• Ensure proper financial management of the Site IT function across assigned sites
• Prepare an annual budget, monitor expenses, and submit monthly forecasts for the Site IT function at assigned sites
• Seek opportunities for cost reduction through coordination of consolidated purchasing across assigned sites, in collaboration with peers responsible for other Potash, Nitrogen, Phosphate, and Retail sites as well as the other technology towers within the InfraSec organization.
• Define, implement and operate the global strategy to provide world-class technology solutions in the following areas:
  
  • Workgroup Printing services at all Nutrien office locations. Specialty printing requirements supporting manufacturing, laboratories, and enterprise applications may leverage the overall print environment, but operate separately. Includes ownership of the recommended hardware, software and printer configurations required for effective and cost-efficient services.
  •  Conference Room Technologies – Working with the End-User Computing and Collaboration team, define, implement and operate the technologies that enhance individual and group participation through the use of the provided communication, collaboration, and workgroup productivity technologies.
  • Technology support of all training rooms. Ensure the techno