Quality Analyst II

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Responsible for evaluating credit quality data, performing quality assurance ("QA") reviews, working with various teams to identify issues, recommend improvements, and help maintain established standards of accuracy and efficiency involving commercial finance processes, transactions, and reports.

What You Will Do:

• Review commercial finance processes, procedures, and transactions to ensure they comply with both internal and external standards.
• Perform quality assurance tests and reviews of credit risk and performance data, documentation, commercial finance processes and reporting to identify discrepancies, inefficiencies, and areas for improvement.
• Analyze data and generate detailed reports that highlight trends, findings, and recommendations for process enhancement.
• Collaborate with cross-functional teams to identify the root causes of issues, recommend solutions, and assist in implementing corrective actions.
• Evaluate documents, including reports, contracts, and agreements, for accuracy and adherence to company policies and industry regulations.
• Provide recommendations for process improvements based on findings, data analysis, and industry best practices.
• Ensure all commercial finance activities align with relevant regulatory and organizational standards, including financial reporting and data privacy laws.
• Assist in training team members or other staff on quality assurance processes and best practices.
• Identify potential risks to business operations and work with teams to develop strategies to mitigate these risks.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience.
• Typically, 3+ years with bachelor's or equivalent.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $50,000 – $84,000

 
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

 

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are: 

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic inform