Information Rights Management (IRM) Service Delivery Lead

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Information Rights Management (IRM) Service Delivery Lead

Role Definition:

Caterpillar must ensure market differentiating intellectual property is appropriately secured with an optimized security posture and our Cybersecurity Team is seeking an IT Analyst to join our Critical Asset Protection and Reporting Team. In this role you will have the opportunity to use analytics and automation to help protect against cybersecurity threats. You will be part of a dynamic team, working and interacting with other groups across Cybersecurity and Enterprise IT.

The person who fills this position will be responsible for overseeing, coordinating, and driving all technical aspects of Caterpillar’s Information Rights Management (IRM) solutions. They will be expected to work with internal process partners to ensure IRM meets their various Use Cases and work with solution vendors to resolve technical issues in a timely manner. 

Process automation skills are an essential aspect of this role. The incumbent must be an expert in using process automation technologies and languages to interconnect systems and automate otherwise manual processes. Upward advancement opportunities are available for an incumbent who requires minimal work direction and demonstrates a significant amount of initiative, accountability, ability to innovate, and is business savvy. The incumbent will also regularly present to senior leadership regarding the affairs and improvement opportunities within their scope of responsibilities.

What You Will Do: 

• Serve as enterprise SME for IRM within Caterpillar

• Work with internal process partners to ensure Caterpillar’s enterprise IRM solutions are technically optimized and function as intended.

• Collaborate with internal Caterpillar process partners to implement new IRM related use cases.

• Work with Cybersecurity leadership to optimize the value Caterpillar is receiving from its IRM related investments.

• Partner with team members to improve Caterpillar’s security posture and provide mentoring to junior team members.

• Build and evaluate IRM policies within Microsoft Purview Information Protection (MPIP / MIP).

• Perform use case testing with DRM/IRM (Digital Rights Management / Information Rights Management) solutions.

• Perform case migrations between DRM/IRM solutions.

What You Have:

• Direct experience deploying/supporting MIP.

• Excellent communication skills – both verbal and written.

• A high degree of initiative and accountability.

• A willingness to continuously learn and improve one’s skills and abilities.

• A respect for organizational change processes and communication.

• PowerShell, Graph API, or REST APIs for policy deployment and reporting

• Experience configuring/supporting Fortra Vera

• Familiarity with compliance frameworks like GDPR, HIPAA, CMMC

• Cyber security or other relevant certifications

Skills Descriptors:

Consulting:

• Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Cybersecurity Standards and Policies:

• Knowledge of developing cybersecurity policies, standards, and procedures; ability to develop and communicate policies, standards and procedures that guide interactions with customers.

Cybersecurity Risk Management:

• Knowledge of tools, techniques, approaches, and processes of cybersecurity risk management; ability to ensure organizational network operation and minimize negative effect by cybersecurity risks.

Information Security Management:

• Knowledge of the processes, tools, and techniques of information security management; ability to deploy and monitor information security systems, while detecting, controlling, and preventing violations of IT security.

Information Technology (IT) Security Pol