Inside Sales Representative

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Always innovating, we bring together dedicated people and diverse perspectives from across our global network, empowering each other to keep breaking new ground.

Responsible for generating revenue and maximizing profitability and sales growth by closing sales. This role is typically aligned with a specific field sales rep(s) or field sales team. Sells to and services accounts via phone. Usually responsible for non-complex sales. Operates under moderate supervision. Applies advanced knowledge and skills to complete assignments requiring judgment and initiative. Understands implications of work and makes recommendations for solutions. Receives little instruction on daily assignments and may determine methods and procedures on new assignments. Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions. 

The Opportunity

• Contacts assigned customers and sells to/services accounts via phone or other electronic means within a designated territory to develop new business, grow existing business, maintain customer relationships and troubleshoot customer problems. 

• This includes identifying and developing strategic account plans, developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of Roche products, overcoming and managing objections, and negotiating to obtain sales. 

• Negotiates and manages on-going account support, distribution relationships, and programs to meet the customer and Roche’s needs. 

• Maintains complete and accurate custom