Vice President - IT Service Financials

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

We are seeking a highly skilled and experienced professional to join our organization as the Vice President of IT Service Financials. The ideal candidate will have a strong background in financial management, with a minimum of 7 years of financial experience and at least 3 years of Technology Business Management (TBM) experience. This role is crucial for ensuring effective billing processes, financial reporting, and benchmarking of IT performance.

Essential Responsibilities:

• (25 %) Financial Expertise:
  • Demonstrate a minimum of 8 years of financial experience, showcasing a strong understanding of financial management principles and practices
  • Utilize TBM principles and guidelines, showcasing familiarity with TBM best practices.
  • Produces board- and C-suite-ready reporting that translates highly complex IT spend, consumption, and value data into clear insights that inform investment decisions, operating model changes, and strategic prioritization.
  • Utilize budgeting and forecasting skills to develop accurate and realistic financial plans for IT services.
  • Owns end-to-end technology financial management, including full mapping and normalization of all IT contracts, run-vs-change spend, cost transparency, and multi-year financial planning—bridging CFO-level finance rigor with CIO-level technology execution through standardized TBM frameworks, transparent cost allocation models, and actionable financial insights that directly inform investment decisions and operational outcomes.
• (15 %) Technology Business Management (TBM) Expertise:
  • Possess a minimum of 3 years of TBM experience, with a deep understanding of TBM principles and methodologies.
  • Leverage TBM frameworks to optimize IT spending and enhance cost transparency.
  • Serves as the functional and technical owner of Apptio (Cost Transparency, ITFM, Showback/Chargeback), responsible for complex configuration, data modeling, allocation logic, integrations, and ongoing optimization to support executive-grade decision making.
• (15 %) Configuration Expertise:
  • Configure and maintain service consumption/metering feeds to ensure accurate tracking and billing of IT services.
  • Collaborate with IT teams to set up and optimize configuration for efficient service billing.
• (15 %) Benchmarking:
  • Establish and lead benchmarking initiatives to compare IT performance against internal benchmarks and industry peers.
  • Leads deep analysis of vendor contracts, unit cost benchmarking, and commercial optimization across infrastructure, applications, cloud, and services—driving measurable cost efficiency, value realization, and negotiation leverage.
  • Identify opportunities for improvement based on benchmarking results.
• (15 %) Bill of IT Creation:
  • Develop and maintain the Bill of IT, outlining all IT services and associated costs.
  • Implement strategies to optimize cost structures and improve overall efficiency.
• (15 %) People Management:
  • Acts as a strategic partner to Finance, Procurement, Enterprise Architecture, Cloud, Infrastructure, and Application leaders—aligning financial accountability with technology delivery and operating as a trusted advisor to senior executives.
  • Demonstrate strong people management skills, with the ability to lead and motivate a team.
  • Foster a collaborative and high-performing team environment.

Required Education & Experience (Knowledge, Skills, & Abilities):

• Bachelor’s degree and 7 years of direct experience with at least 1 year of experience in a leadership role. Must have Information technology and/or financial Institution experience.
• Minimum certifications (if applicable): N/A
• Minimum direct years of experience: 7 Years (Financial), 3 Years (TBM)
• Proven experience in configuring and maintaining service consumption/metering feeds.
• Strong budgeting and forecasting skills.
• Excellent communication and presentation skills.
• Ability to benchmark IT performance and drive continuous improvement.
• Demonstrated experience in providing financial insights to executive leadership.

Preferred Education & Experience (Knowledge, Skills, & Abilities):

• Preferred education: Masters Degree
• Preferred certifications: N/A
• Preferred direct years of experience: 5 Years (TBM)
• Familiarity with emerging trends and best practices in Technology Business Management (TBM).
• In-depth knowledge of financial modeling and an