Front Office Specialist - Check in Check out Medical Office Multi Provider

💼 Position Overview

The Front / Back Office Specialist plays a key role in delivering exceptional patient experiences while keeping clinic operations running smoothly. You’ll manage front office responsibilities and receive comprehensive training to assist with basic back-office clinical tasks.

🖥 Front Office Responsibilities

• Welcome patients and manage check-in and check-out

• Verify insurance, demographics, and collect co-pays

• Schedule appointments and procedures using NextGen

• Answer and route phone calls professionally

• Prepare daily deposits and end-of-day reports

• Confirm upcoming appointments

🩺 Back Office Support — We Train You!

• Room patients and take vital signs

• Assist providers and clinical staff as needed

• Keep exam rooms clean, stocked, and organized

✅ Qualifications

Preferred (but not required):

• Prior healthcare or medical office experience

• EMR experience (Athena preferred)

• Basic medical terminology

Required:

• High School Diploma or GED

• Strong communication and computer skills

• Ability to multitask in a busy clinic environment

👉 No clinical experience? No problem — we provide full training!

🕒 Schedule & Work Environment

• Full-time, Monday–Friday

• Shifts: 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM

• Outpatient medical office

🎁 Benefits (Start 1st of the Month After Hire)

• Medical, Dental, Vision Insurance

• Health Savings Account with employer contribution

• Company-paid Life Insurance

• Paid Time Off (PTO)

• 401(k) with company match

🤝 Equal Opportunity Employer

Lake Mary Pain Relief Center is an Equal Opportunity Employer and values diversity in our workplace.