PT Sales Supervisor: Tori Richard

About the Brand:
Tori Richard is a Honolulu-based luxury resort wear brand founded in 1956 by Mort Feldman, Janice Moody, and Mitsue Aka. Initially focused on women's resort apparel, the brand expanded into men's wear in the 1970s, becoming renowned for its bold, artful prints and high-quality fabrics. Tori Richard's designs are inspired by the vibrant landscapes and cultures of Hawaii, featuring intricate patterns and motifs that reflect the island's natural beauty. The company remains family-owned, with Josh Feldman, Mort's son, serving as CEO. Today, Tori Richard operates multiple retail locations in Hawaii and distributes its products through over 2,500 specialty stores worldwide, offering a range of resort wear and accessories for men, women, and children.

About the Role:

We are seeking a passionate and driven Sales Supervisor for our Tori Richard boutique coming to Scottsdale in July 2025. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand.

As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store.

With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure.

Position Qualifications:

• Must be 18 years of age or older.
• Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
• Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.

Hourly Pay Range: $19/hr to $21/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal skills:

• People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.