Veterinary Receptionist

Company Description

Franklin Animal Clinic is a well-established, progressive, fast paced small animal practice located in Franklin, IN. We see dogs, cats, rodents, ferrets, rabbits, and sugar gliders!

We believe in a service-oriented and relationship-based approach to veterinary medicine. We offer the best comprehensive care to our patients possible, including wellness services, urgent care, emergency & critical care, routine & orthopedic surgery, digital radiography, ultrasound, CT scan, full in-house IDEXX laboratory, cold therapy laser, surgical laser, 24-hr nursing care, medical boarding & more!

We make it a point every day to pursue and establish a superior, progressive and innovative hospital. Our team culture is family-oriented, focused on growth and development through education, and our hospital is an engaging place to work.

Our hours of operation are:

• Monday to Saturday: 8:00am – 6:00pm
• Sunday: 8:00am - 2:00pm

To learn more about us click here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced veterinary receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate and calm team player
• Strong communication skills
• Ability to multi-task
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) 

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/