Jobs and Careers

Senior Business Systems Analyst

United Statesfull_timeVerifiedPosted 31 Oct 2024

About the role

Job Title: Senior Business Systems Analyst Department: Information Technology Reports to: Senior Director, Infrastructure and Cyber Security Status: Exempt Primary Objective: Responsible for ensuring the design of cost-effective, flexible, and reliable systems to support business needs, and for managing the seamless flow of information through the organization. This role will be frequently assigned to cross-functional and cross-departmental projects with highly complex, cross-systems impact, while acting as a liaison between business stakeholders and the technical delivery teams. Experience supporting Workday in a BSA role, is required for this position. This role is a local role and requires at least 3 days a week on-site in the office at T-Mobile Park in Seattle. Essential Functions: Systems Planning and Development:

Involved in all phases of the Systems Development Lifecycle (SDLC), vendor management and escalation support once systems are in production.
Continuously evaluate existing and potential technology alongside business processes and operating procedures to determine and recommend improvements in current standards.
Coordinate and perform the implementation of system changes.
Establish agreements and manage relationships with external third-party providers and internal business partners.
Manage business systems projects and provide support for related projects. Specify inputs and format outputs to meet business needs.
Develop specifications, diagrams and flowcharts as needed.
Oversee implementation and coordinate the system/data testing and validation pre-and-post go-live.
Analyze and communicate stakeholder needs by translating business requirements into software and systems requirements.
Provide training and escalation support to the systems support team and support on a scheduled rotation.

Systems Operations:

Review, analyze, and coordinate modification of programming systems including encoding, testing, debugging, and installing to support system applications.
Monitor, troubleshoot and implement problem isolation/resolution for business systems and applications.
Provide root cause analysis and proactive activities to detect and prevent future problems/incidents.
Review information and trends to ensure that business systems meet agreed service levels.
Configure, patch, and maintain applications.
Maintain confidentiality and security with regard to the information being processed, stored, or accessed by the network.

Analysis, Reporting, & Business Intelligence:

Assist executives and other business users with reporting analytics and exception reporting metrics using Power BI, SSRS, SSMS, Advanced Excel (including PowerPivot, nested formulas, external data sources), Crystal, Power BI, etc.
Define, publish, and maintain data definitions and standards.
Will perform other duties as assigned.

Education and Experience Requirements:

Minimum of 3 years experience supporting Workday ERP implementation in a BSA is required.
Bachelor’s degree in Computer Science, Information Systems, or Business Management required. Equivalent, relevant work or playing experience may be considered in lieu of formal education requirements if approved by management.
5-7 years of relevant experience as an analyst in information technology or related area required.
Certification in Business Analysis or Project Management preferred
Knowledge/experience with ERP’s (Workday, Dynamics AX, etc.) and Reporting tools (Power BI/Tableau) and other business applications.
Must possess expertise in MS Office and Business Process Analysis/Management tools.
Previous experience learning and owning new applications/business systems