SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60008102

Requisition No: 819963 

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60008102

 Pay Plan: Career Service

Position Number: 60008102 

Salary:  $40,351.04 - $84,696.44 Annually 

Posting Closing Date: 10/11/2024 

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The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. 

 

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

 

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

 

This is a highly responsible and professional position that will serve as a Senior Human Services Program Specialist at the Northeast Florida State Hospital. This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. 

 

Specific Duties and Responsibilities include:

• Assists individuals in applying for SSA, SSDI, SSI, and other benefits programs. 
• Schedule appointments and complete application processes as needed. 
• Coordinates information for benefits determination. 
• Assists individuals in resolving over-payment, appeals, and other benefits related problems or issues. 
• Serves as liaison to the Social Security Administration, community providers and others as a single point of contact for benefits information.
• Maintains excel spreadsheet daily for up-to-date benefits information on each individual.
• Monitor need for redeterminations or re-applications. 
• Provides monthly reports and other analyses as requested, for all benefits programs.
• Identify eligibility for Medicare programs and other supplemental programs. 
• Discuss available programs with