Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

Job Description:
This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.

Responsibilities:

• Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements
• Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
• Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
• Identifies automation opportunities and develop test automation for applicable test types
• Executes test cases, including manual and automated tests, and record test results
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

• Analytical Thinking
• Application Development
• Automation
• Business Acumen
• Test Engineering
• Influence
• Solution Delivery Process
• Stakeholder Management
• Technical Strategy Development
• User Experience Design
• Agile Practices
• Architecture
• Collaboration
• DevOps Practices
• Solution Design

LOB Specific Job Description

Position Summary

The Quality Specialist II is a key contributor to risk management, operational excellence, accessibility governance, and data-driven decision-making. This role serves as a process delegate for two Strategic Process Indicators (SPIs), owning all process documentation, calculating and inputting metrics, and driving continuous improvement. In addition, the position champions accessibility awareness through leadership of the Accessibility Awareness Lab and applies data analytics to identify trends, monitor performance, and support enterprise reporting. The role involves analyzing data, interpreting results, and using visualization tools to