MEDICAL/HEALTH CARE PROGRAM ANALYST - 64003146
State of FloridaAbout the role
Requisition No: 877855
Agency: Department of Health
Working Title: MEDICAL/HEALTH CARE PROGRAM ANALYST - 64003146
Pay Plan: Career Service
Position Number: 64003146
Salary: $47,668.01 to $53,917.08 annually
Posting Closing Date: 06/30/2026
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OPEN COMPETITIVE
Santa Rosa Beach, FL
Your Specific Responsibilities:
The Medical/Health Care Program Analyst position’s role is to serve as liaison to the Medical Director evaluating and providing analysis of the clinical operations for FDOH Walton/Walton Community Health Center clinics and residency program to carry out daily work and delivery of health care services effectively and efficiently. This position functions under the supervision and direction of the Medical Director and works in collaboration with the Director of Nursing, Medical Executive Director, Business Manager, and Residency Program Director to contrive, guide, organize, and monitor clinical services provided at FDOH Walton and Walton Community Health Center clinics. Adheres to Information Security policies and procedures and is key custodian for assigned areas.
This position ensures that a patient-centered medical home approach to providing total health care to patients is used. Patient-centered is a way of saying that the patient is the most important person on the health care team. The patient is at the center of the health care team, which includes health care professionals, trusted friends or family members, and the patient.
Provides patient-centered interactions:
- Respect patient and family values and expressed needs.
- Encourage patients to expand their role in decision-making, health-related behaviors, and self-management.
- Communicate with their patients in a culturally appropriate manner, in a language and at a level that the patient understands.
- Follow Walton Community Health Center Patient-Centered Medical Home policies and procedures for delivering exceptional care to patients.
Review programs, processes, procedures, staff configurations and confer with management and to users to identify problems and improvements with clinic operations. Interviews personnel, conducts on-site observation, and compiles data, analogies and reports to ascertain clinic process/functions, methods, equipment and personnel utilization. Designs, evaluates, and recommends changes based on needs, efficiencies, cost, and analysis. Compiles clinical data and reports for the residency director in accordance with ACGME requirements. These reports must include data on individual provider and residency clinic performance regarding:
- Clinical quality
- Health disparities
- Patient safety
- Patient satisfaction
- Continuity with patient panel (patient-sided & physician-sided)
- Referrals
- Diagnostic utilization rates
- Financial performance
Collects clinical data from the EHR to share with residency clinicians who seek data as part of QI or research projects. Provides technical assistance, consultation and direction for the development, implementation, evaluation and expansion of clinic programs and services. Confers with key management staff to ensure successful functioning of newly implemented systems or procedures. Build clinic schedules and templates in the EHR for all residency clinicians. Manage clinic schedule and template changes in the EHR for all residency clinicians. Serves as a local expert for coding and billing and provides periodic feedback to residency clinicians on how to improve financial performance through improved billing and coding. Serves as a liaison between residency clinicians and the Walton County Fire Rescue Community Health Program and Point Washington Medical Clinic. In this role he/she will ensure that patients seen by residency clinical staff outside of the Coastal Branch are able to receive appropriate follow-up care in the Coastal Branch in a timely manner.
Reviews, develops, and monitors compliance standards and procedures for clinic operations, provides recommendations for improvements.
Plans and conducts studies of clinic operations, problems, and procedures, gathers and organizes information on problems or procedures. Compiles clinic data, analyzes clinical data gathered, and develops solutions or alternative methods for improvement of
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