Care Operations Manager (COM)

Responsive recruiter Benefits:

• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Make a Difference. Lead with Purpose.


Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager, you’ll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day.


What You’ll Do


Client Support

• 
  Complete new client visits and facilitate care plan completion
• Follow up with new clients and stay in regular contact
• Help resolve client concerns and complaints
• Follow up after hospital stays
• Complete regular check-ins and reports
  
  

Caregiver Support

• 
  Check in with caregivers after their first shift
• Support caregiver engagement and retention
• Address concerns and provide coaching when needed
• Help coordinate ongoing training
• Complete regular caregiver check-ins
  
  

Medicaid & Operations Support

• 
  Help onboard new clients and track authorizations
• Communicate with Medicaid regarding services
• Maintain accurate records
• Assist with scheduling and office support as needed
  
  

What We’re Looking For


Preferred:

• 
  Home care, healthcare, or case management experience
• Leadership or staff support experience
  
  

Required:

• 
  Strong communication and problem-solving skills
• Highly organized and dependable
• Comfortable with computers and phone communication
• Reliable transportation
  
  

Benefits 


✔ Competitive Pay
 ✔ Bonus Opportunities
 ✔ Health Insurance
 ✔ PTO / Paid Time Off
 ✔ Paid Training
 ✔ Career Growth Opportunities
 ✔ Supportive Team Environment


Why This Job Stands Out

• 
  Stable, full-time position
• Opportunity to grow with a fast-growing company
• Work that truly makes a difference
  
  

Apply Today


If you’re organized, compassionate, and ready to lead, we’d love to meet you. Compensation: $16.00 - $20.00 per hour

NOW SEEKING CAREGIVER APPLICANTS

Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.

TYPICAL JOB DUTIES INCLUDE:

• Aiding with activities of daily living
• Assisting with shopping, errands & transportation
• Pick up prescriptions & assist with telehealth visits
• Light housekeeping
• Meal preparation
• Providing companionship

EXCEPTIONAL CAREGIVER AWARDS

Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.

Check out some of the Exceptional Caregiver Award winners below:

John G. - Hinsdale, IL  Nora D. - Columbus, OH  Dennis G. - Dupage, IL