Windows Server OS - JWICS Support

Position: Windows Server OS - JWICS Support Location: Alexandria, VA Work Environment: On-site with potential for authorized telework Clearance Required: TS/SCI Status: Funded  

Knowesis is currently seeking an exceptional Windows Server OS - JWICS Support professional to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services (ITSS) Bridge contract.

To be eligible for this position, candidates must have a TS/SCI security clearance and possess United States Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of United States Citizenship will not be considered due to the position's security clearance requirements.

The Job Duties and Responsibilities include, but are not limited to the following:

• Engineer, design, install, configure, and optimize Windows Server operating systems for the Joint Worldwide Intelligence Communications System (JWICS) Top Secret/Sensitive Compartmented Information (TS/SCI) network
• Provide system and engineering support for Windows Server infrastructure on the JWICS network for documented and approved projects and tasks
• Ensure all engineered Windows Server solutions are in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Department of Defense (DoD), and OIG policies and standards for TS/SCI systems
• Ensure engineered Windows Server solutions are designed to maintain the highest availability and service dependability on the JWICS network
• Maintain existing and, as required, develop new documentation that includes Standard Operating Procedures (SOPs) and System Architecture Guides and Diagrams, adhering to organizational templates, policies, and standards for JWICS Windows Server systems
• Perform root cause analysis of critical Windows Server outages and incidents on JWICS, engineer permanent solutions, and coordinate implementation
• Support the OIG Project Management Office (PMO) and Enterprise Architect (EA) during requirement analysis to develop technical solution options for JWICS Windows Server infrastructure
• Provide OIG management with proposed configurations, optimizations, and system improvement plans for JWICS Windows Server platforms
• Work with the OIG PMO to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scope
• Follow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule for JWICS Windows Server systems
• Work as part of a project team to engineer and develop migration plans for existing Windows Server services, ensuring minimal service interruption on JWICS
• Engineer and design Windows Server hardware and software solutions as required to ensurethe  capacity and availability of OIG services on JWICS
• Engineer, install, configure, optimize, support, and design Windows Server solutions that incorporate DoD security requirements such as Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) for JWICS
• Perform installation, configuration, and administration of Windows Server operating systems in physical and virtualized environments on JWICS
• Configure and manage Windows Server roles and features, including Active Directory Domain Services, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), file services, print services, and Internet Information Services (IIS)
• Manage and administer Microsoft Active Directory, including user accounts, group policies, organizational units, and security groups on JWICS
• Create and manage Group Policy Objects (GPOs) to enforce security policies and configuration standards on JWICS
• Apply Security Technical Implementation Guides (STIGs), patches, updates, and security fixes to Windows Server systems following established change management procedures on JWICS
• Monitor Windows Server performance, capacity, and availability on JWICS and proactively address issues
• Perform Windows Server system backups and restoration procedures on JWICS
• Troubleshoot and resolve Windows Server issues, including boot problems, service failures, and performance degradation on JWICS
• Configure and manage Windows Server clustering and high availability solutions on JWICS
• Implement and manage Windows Server Update Services (WSUS) for patch management on JWICS
• Configure and support file and print services on Windows Server systems on JWICS
• Manage storage allocation and disk management for Windows Server systems on JWICS
• Coordinate with virtualiza