Quality Assurance Team Member

Company Profile
With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose
The Quality Assurance Technician (QAT) plays a critical role in ensuring that all components, assemblies, and finished products meet engineering specifications, safety standards, and customer requirements throughout the entire manufacturing process.

This position supports end-to-end quality assurance, from incoming materials and in-process inspections to final product validation. The QAT is responsible for identifying defects, analyzing data, and driving corrective actions to improve product quality, reduce waste, and support continuous improvement initiatives in a high-volume, heavy-duty manufacturing environment.

Position Type
Full Time, Non-Exempt

Location
Onsite in Pooler, Georgia: 2000 Bamford Blvd. Pooler, Georgia 31322

Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Application Process
Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on July 16, 2026.

Major Tasks, Responsibilities & Key Accountabilities
Inspection & Quality Control
• Perform incoming, in-process, and final inspections of materials, components, and finished equipment to ensure compliance with specifications
• Conduct dock audits, quality audits, and process verifications to validate adherence to standards
• Utilize precision measuring tools such as calipers, micrometers, gauges, and testing equipment
• Evaluate product quality against engineering drawings, work instructions, and quality requirements
Data Analysis & Reporting
• Accurately record and maintain inspection results, test data, and quality documentation
• Analyze inspection and test data to identify trends, defects, and process inefficiencies
• Communicate findings to production teams, supervisors, and leadership to support decision-making
• Maintain both electronic and hardcopy quality records in compliance with company standards
Defect Resolution & Continuous Improvement
• Identify, document, and report non-conforming materials, products, and processes
• Participate in root cause analysis (RCA) and corrective/preventive action (CAPA) initiatives
• Support or coordinate repair and rework activities to resolve quality defects
• Recommend and implement improvements to reduce scrap, rework, and production downtime
• Apply continuous improvement tools and lean methodologies to enhance quality performance
Process & Documentation Support
• Assist in the development of inspection plans, control plans, and quality procedures
• Ensure all work is performed in accordance with quality policies, SOPs, and regulatory requirements
• Support internal and external quality audits as required
Training & Team Support
• Provide guidance and training to team members on quality standards, inspection methods, and best practices
• Collaborate cross-functionally with Production, Fabrication, Assembly, and Engineering teams
• Promote a culture of quality ownership and accountability across the shop floor
Safety & Compliance
• Adhere to all health, safety, and environmental policies in a heavy manufacturing environment
• Ensure proper use of Personal Protective Equipment (PPE) at all times
• Identify and report unsafe conditions or practices
• Perform other duties as assigned to support manufacturing operations

Minimum Qualifications
• High school diploma or equivalent
• Minimum 2–3 years of experience in quality assurance or manufacturing environment
• Experience with inspection tools, m