National Team Lead, Vaccines, cVAMs

ROLE SUMMARY

National Team Lead Vaccines, cVAMs is responsible for leading 8-10 Regionally focused Contract Vaccines Account Managers (C-VAMs).  C-VAMs are responsible for working with VAM Regional Leadership (VADs), Marketing, USMA Account teams and relevant HQ teams to support effective and compliant pricing and contracting discussions with Key Accounts, in support of the vaccine’s portfolio.  C-VAMs are expected to engage appropriate executive and administrative customers effectively and compliantly in Key Accounts (with a focus on economic decision makers including VP/Directors of Pharmacy, CFO, P&T Committee Members) with respect to the contracting, pricing and formulary access.

Vaccines Key Accounts include, but are not limited to, retail, integrated delivery networks, large medical groups, and other alternate site accounts.  The Contracting Account Manager group will also be the point of contact to address customer inquiries regarding the Pfizer Vaccines Discounts on Demand program.   The Team Lead will be responsible for developing subject matter expertise for the team and be primary national customer facing point of contact for vaccine pricing and contracting.  In addition, the National Team Lead will work closely with all HQ function to develop, evolve and deploy pricing and contracting strategies for the Vaccines business group.

ROLE RESPONSIBILITIES

• Leads a high performing team of 8-10 Regional Based Vaccines Contracting Vaccine Account Managers (cVAMs) in a dynamic and evolving marketplace.
• Works with Vaccines Customer Marketing team, Contracting and Retail and brand marketers to develop/deploy pricing and contracting strategies for the Vaccines business group.
• Works closing with HQ team to develop new training and resources to support evolving vaccines account management customer priorities/objectives.
• Recruits, hires, and develops a high-functioning team of cVAMs
• Analyze purchasing trends and evolving market dynamics to achieve strategic brand objectives
• Provides structured direction and coaching to cVAMs to ensure monitoring of key market trends, prioritization of accounts, and execution of strategic account plans with integrity
• Develops a collaborative partnership with cross-functional field-based leaders (Trade, Account Management, Medical, USMA, Government Relations) to ensure optimal and appropriate coverage of/and support for National Accounts.
• Manages relationships with HQ stakeholders to ensure appropriate alignment and support for key account goals (Vaccines Customer Marketing, Contracting and Retail, US Market Access Team and Vaccines Brand Marketing).   
• Ensures development/execution of focused and strategic account plans for all assigned accounts, including effective facilitation of the Vaccines Integrated Account team (IAT).
• Expertly engages HQ functions.  Understands business processes, terminology, and integration with different teams (i.e., marketing, contracting, operations, etc.)
• Expands cVAM relationships by advancing engagement with the executive team within all prioritized customer groups for the Vaccines business unit.
• Complies with all Corporate Policies and Procedures, while conducting all job-related activities with integrity and adherence to Pfizer’s high standards of business conduct.

BASIC QUALIFICATIONS

• Bachelor’s degree and 15 or more years of experience, 13 years with MBA, 10 years with PhD/equivalent
• Demonstrated leadership experience. 
• Strong experience in matrix environments is critical
• 5+ years of experience in Buy & Bill with relevant pricing and contracts negotiations preferred
• Vaccines experience preferred
• Strategy, marketing, or operations experience preferred
• Demonstrated success in leading (formally or informally) diverse, field-based teams, and successfully collaborating with cross-functional colleagues across many parts of organization (field and HQ).
• Demonstrated ability to expertly engage senior executives at key accounts and with Pfizer
• Demonstrated ability to think strategically with the ability to formulate, develop, write, communicate and monitor the execution of stakeholder business plans
• Experience in executing and in overseeing highly complex programs and projects (e.g., strong project management skills).

PREFERRED QUALIFICATIONS

Strategic Account Management

• Annual time horizon: 1-3 years
• Engage, understand, and partner with selected/prioritized/senior customers and stakeholders to better understand customer needs and to create net revenue for Pfizer, over a 1-3 year time horizon.  
• Build relationships with key customers, thought leaders and decision makers.
• Assess and understand the medium/long-term healthcare and customer is