Senior Manager, Strategic Marketing Accounts Communications

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s) 4 days a week.

 

In Workplace Marketing (WM) at Schwab, we help turn workplace (retirement and stock plan) benefits into something people understand, value, and use. We create engaging experiences that people connect with—helping them make the most of what they’ve earned so they can invest wisely, live better, and retire well.

 

We’re hiring for an exciting opportunity within Schwab’s Workplace Marketing organization, on the Participant Marketing Specialized Communications team. This team is focused on creating better financial outcomes for participants (employees of our corporate clients) by taking the mystery out of investing, and making it accessible to everyone regardless of experience, age, interest, or income.

 

Who we are:

 

This individual will report to the Strategic Marketing Accounts Director within the Participant Marketing Specialized Communications team. This team helps turn workplace (retirement and stock plan) benefits into something people understand, value, and use. We strip away the jargon and create engaging experiences that people connect with—helping them make the most of what they’ve earned so they can invest wisely, live better, and retire well.

 

When we do our jobs well, good things happen. More people make the most of their retirement and equity plans. More are engaged at work. And more see Schwab as a trusted partner in their financial life.

 

The opportunity:

 

At Schwab, we believe that the best long-term growth strategy is one that puts clients first. Seeing our business "through clients' eyes" helps us earn our clients' trust as we strive daily to fulfill our purpose, to champion every client's goals with passion and integrity, and act according to our values.

 

We are seeking a strategic, detail-oriented, and highly organized Strategic Marketing Communications Senior Manager to serve as a trusted marketing advisor and thought partner in close collaboration with the broader relationship management team. This is a solutions-oriented role responsible for developing content and consulting with business partners to implement effective communication strategies for our largest and most strategic corporate clients. This individual will collaborate closely with colleagues, client-facing teams, and occasionally external clients to deliver communications that engage participants in their workplace retirement plans and support their broader financial needs. Focus areas will include working with partners to understand communication goals; evaluating available solutions; leveraging and maximizing existing content where possible; and managing the content development process, from writing, curating, and editing, to execution and multi-channel fulfillment.

 

A typical day in this role would require expertise in creative communications, strategy and execution, project management, cross-functional collaboration, and knowledge of marketing best practices to ensure strategies and experiences are aligned to participants’ financial needs, goals, and expectations. 

 

The ideal candidate is a marketing communications pro, skilled at working collaboratively to drive multiple projects to smooth completion, navigating a variety of issues, and adeptly negotiating and influencing stakeholders along the way. This savvy communicator, curator and creator will demonstrate wisdom in how and when they flex each of these strengths. Inherently curious, they are constantly seeking the most efficient, effective way to cut through the clutter and inspire action. Finally, this individual will be comfortable working independently and with others, depending on the need.

 

 Key responsibilities include:

 

• Developing clear, effective messaging: Whether writing, curating, or editing content, strive to convey complex and technical topics in conversational, relatable language that encourages participants to take action.
• Collaborating with client-facing teams: Develop and evaluate solutions and alternatives with Communication Consultants, Relationship Managers, and occasionally external clients in support of a plan sponsor’s communication strategy and the participant experience.
• Driving efficiency and impact: Advise business partners on how to most efficiently use resources to ac