This is a hybrid position requiring 2 days per week onsite in Annapolis, MD, and 3 days per week remote. Candidates must be located within a reasonable commuting distance of Annapolis.

Senior Technology Training Specialist

Position Overview

We are seeking an experienced Senior Technology Training Specialist to develop and deliver technical training and supporting documentation for a variety of commercially available and proprietary software applications. The successful candidate will provide hands-on instruction while developing clear, engaging materials that help users effectively adopt and utilize technology.

This position is well suited for a technology training professional who combines strong instructional and communication skills with the ability to translate complex technical concepts into practical training for professional audiences.

Key Responsibilities

• Plan, develop, and deliver instructor-led training for commercially available and proprietary software applications.
• Develop technical documentation, Quick Reference Guides, training videos, instructional materials, and interactive learning modules.
• Design and deliver training programs for individuals and groups using adult learning principles.
• Work with subject matter experts and stakeholders to identify training needs, address user challenges, and develop effective solutions.
• Manage training projects from planning through completion, coordinating multiple tasks, resources, stakeholders, and deadlines while ensuring quality and timely delivery.
• Use instructional design and training-development tools such as Camtasia, Articulate 360, Vyond, or similar applications to create effective learning materials.
• Provide training and support for Microsoft Office applications, including Teams, Copilot, OneNote, SharePoint, Word, Excel, and PowerPoint.

Required Qualifications

• Bachelor's degree from an accredited university.
• Demonstrated experience developing and delivering technical training for software applications.
• Strong verbal and written communication skills.
• Ability to develop clear, professional technical documentation and instructional materials.
• Ability to manage multiple priorities and meet project deadlines.

Preferred Qualifications

• 5+ years of experience as a technology trainer working with proprietary and/or advanced commercial software applications.
• 3+ years of experience developing technical documentation.
• Experience delivering instructor-led training in person.
• Experience applying adult learning principles when training professional audiences.
• Experience developing video-based or interactive technical training.
• Experience with Camtasia, Articulate 360, Vyond, or similar training-development tools.
• Experience managing technical training projects from initiation through completion.
• Strong knowledge of Microsoft Teams, Copilot, OneNote, SharePoint, and other Microsoft Office applications.

Work Schedule

This position follows a hybrid Monday-Friday schedule, with approximately two days per week onsite in Annapolis, Maryland, and three days per week remote.

The standard work schedule is 8:00 AM to 4:30 PM Eastern Time. The selected candidate must have the flexibility to occasionally adjust their schedule, including evenings, weekends, or holidays, when necessary to meet project deadlines or operational requirements.