Renewal Manager, East

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.  

Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. 

SUMMARY 

Working closely with Wiz's broader Sales and Customer Success teams, our Renewal Managers play a critical role in Wiz's customer retention and expansion strategy. Wiz is looking for a Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit a high level of business and sales acumen while maintaining a customer-first approach. 

LOCATION

Candidates must be located in the Eastern United States.

WHAT YOU’LL DO 

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date 
• Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts  
• Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
• Maintain and report an accurate forecast of renewals within assigned book 
• Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale 
• Escalate whenever appropriate to help resolve customer concerns 
• Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals 
• Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities 
• Collaborate cross functionally with Legal and Deals Desk as applicable  
• Recommend and contribute to process improvements  

 WHAT YOU’LL BRING 

• 2-5 years of related cybersecurity and renewals experience  
• Ability to work independently and as part of a team 
• High collaborative with ability to succeed in an entrepreneurial environment 
• Proven track record of success and over-achievement of renewal quota in previous positions
• Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility  
• Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience   
• Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero  
• Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement 

Benefits 

Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location. 

Health & Welfare Benefits 

• Medical, dental and vision insurance 
• Home Office Setup reimbursement 
• Flexible Spending Accounts 
• Monthly Connectivity reimbursement 
• Employee Assistance Program (EAP) 

Financial Benefits 

• Short- and Long-term Disability Insurance 
• Life & Accident Insurance 
• 401(k) Retirement Savings Plan (with employer match) 

Time Off